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Client Service Coordinator

Graphic Packaging International

Client Service Coordinator

West Monroe, LA
Full Time
Paid
  • Responsibilities

    POSITION SCOPE: This position is responsible for leading continuous improvement projects and delivering project results for improved performance and real cost savings.

     

    JOB FUNCTION: Job functions include, but are not limited to the following.

    • Participate in the development, deployment and use of the Corporate Continuous Improvement System including all lean, variation reduction, project management and change catalyst tools.
    • Participate in the assessment, prioritization and selection of improvement projects.
    • Lead large breakthrough and/or medium size improvement projects according to the appropriate methodology.
    • Deliver $10MM or more in cost saving projects per year as defined by business needs.
    • Create the project value measurement (PVM) contract where applicable.
    • Participate in the selection and development of project resources.
    • Develop timelines and track progress.
    • Estimate, track and maintain budgets.
    • Assure the realization of all project deliverables.
    • Ensure all company and regulatory requirements are met.
    • Coordinate corporate level phase reviews.
    • Transition project and project value measurement to the line of business.
    • Train and mentor Lean Subject Matter Experts in the application of continuous improvements on medium size and incremental improvement projects.
    • Train Lean Subject Matter Experts on the appropriate methodologies in the Continuous Improvement System.
    • Mentor Lean Subject Matter Experts as they lead medium size and incremental improvement projects.
    • Evaluate Lean Subject Matter Experts understanding and application of the Continuous Improvement System and report back to their Supervisor.
    • Other duties as assigned.

    SCHEDULE DEMANDS:

    • General schedule is an 8-hour M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.
    • Occasional overnight travel to include flying, driving, riding or by rail.

     

    PHYSICAL DEMANDS:

    • Sitting or standing for extended periods of time up to 8-hours.
    • Occasional Lifting up to 20 lbs.
    • Reading computer screen or other electronic devices.
    • Use of various office hand and electrical tools or equipment.

     

    KEY COMPETENCIES:

    • Integrity & Trust
    • Action Oriented
    • Learning on the Fly
    • Drive for Results
    • Problem Solving

    Required Skills

    SPECIFIC SKILLS:

    • Strong communication skills
    • Strong leadership skills-relationship building
    • Strong group facilitation skills and ability to work through others
    • Strong project management skills
    • Business and Technical presence
    • Extensive circle of influence
    • Computer skills

    Required Experience

     

    BACKGROUND / EXPERIENCE:

    • Strong experience leading lean and variation reduction initiatives required. 
    • 5+ years of supervision or management experience preferred. 
    • Thorough understanding of multiple business areas including Operations, Supply Chain, Engineering, New Product Development, Quality Assurance and/or Quality Control. Understanding of Standard Work, 5S, Pull, Value Stream Map, TPM, etc.

     

    EDUCATION / KNOWLEDGE:

    • 4-year degree required. 
    • Business or engineering degree preferred.  Advanced business or technical degree and formal training / certification in project management helpful.

    At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com. Inspired Packaging. A World of Difference.


    Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

  • Qualifications

    SPECIFIC SKILLS:

    • Strong communication skills
    • Strong leadership skills-relationship building
    • Strong group facilitation skills and ability to work through others
    • Strong project management skills
    • Business and Technical presence
    • Extensive circle of influence
    • Computer skills
  • Industry
    Manufacturing