OPERATIONS & MANAGEMENT CONSULTANT II - 64063935 Date:Apr 13, 2018 Location:ARCADIA, FL, US, 34266 -The State Personnel System is an E-Verify employer. For more information click on our -. Requisition No: 33668 Agency: Department of Health Working Title: OPERATIONS & MANAGEMENT CONSULTANT II - 64063935 Position Number: 64063935 Salary: $52,000-$55,000 Posting Closing Date: 04/19/2018 DESCRIPTION: The Operations & Management Consultant II is a Career Service position for the Ryan White program with the Florida Department of Health- DeSoto County and represents the agency and its mission and values. The incumbent is part of the organization and is expected to promote cooperation, courtesy and teamwork in a diverse environment. REQUIREMENTS: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Must possess a Valid Florida drivers license. Must possess a Bachelors degree from a U.S. accredited college or university. Incumbent must possess 3 to 5 years experience or more in the Ryan White/HIV program. MAJOR DUTIES AND RESPONSIBLITIES: Oversees the FDOH- DeSoto Ryan White Lead Agency role and for program-related reporting for Area 8, including DeSoto, Charlotte, Collier, Glades, Hendry, Lee and Sarasota counties. This work is providing program management for FDOH DeSoto programs to include Ryan White funding from Parts B; Parts C, Clinic Fee, Medicaid, Medicare, Third Party and General Revenue (State of Florida) HIV/AIDS Section and all reporting requirements for HRSA. Provides leadership, direction and support in operations developing objectives, performance standards and corrective action plans. Directs and/or participates in the evaluation of service delivery and compliance with direct service standards by means of performance review data compilation; analysis and reporting; performance review validation; monitoring and development of corrective action plans when necessary. Lead Agency Organizational Capacity Region 8 This position will be responsible for monitoring the performance sites in Region 8 Ryan White Part B contracts for compliance with budget requirements and service provision in accordance with the State of Florida Contract Management Guidelines and the Patient Care Section of the Bureau of HIV/AIDS for Part B. Fiscal: Reviews contract deliverables and expenditures to determine compliance with established contact terms and timeframes. Participates with disaster preparedness and response as required. Ensure financial stewardship of Ryan White Part B funds through budget preparation and provision of fair and equitable contracts to Area 8 providers of HIV/AIDS services. Prepare and submit a detailed annual budget, including allowable categories and no more than 10 percent administrative costs, and monitor expenditures monthly, as required. Contractual: Provide ongoing contract-related activities (including invoice processing, reimbursement, etc.) for all contracts with Area 8 Ryan White funded entities, following all State and Federal guidelines. Negotiate and monitor new contracts with Area 8 Ryan White funded entities, following all State and Federal guidelines and timelines. Prepare and submit programmatic and financial reports to the state, monthly and/or quarterly, as required. Assist FDOH HIV/AIDS Prevention Coordinator (HAPC) and Contract Manager to address site issues and to provide high quality and timely care and services to patients. Reporting/Monitoring: Oversee ongoing monitoring of and support for contracted providers, as specified in the lead agency contract. Monitor monthly case management and clinical quality management reports for contracted HIV/AIDS service providers. Conduct annual quality assurance audits of all contracted HIV/AIDS service providers (including documentation and licensure review). Ensure client satisfaction surveys are conducted and reviewed, as required by State and Federal guidelines. Provide daily case management and client support services. Provide training and technical assistance to all contracted service providers, as needed or required. Ensure additional client choice of service delivery agencies by limiting or eliminating agency heads sitting on local boards of where they receive funding. Responsible for achieving goals and requirements for Lead Agency programs ranging from program deliverables/outcomes to financial performance. Clearly outlines plans with teams to achieve deliverables; shows initiative in resolving issues/challenges proactively and identifying opportunities for improvement. Ensure HIPAA and FDOH policies and procedures are maintained related to the input and update of confidential client files and data. Serves as the Information Custodian for Contracts/Ryan White securing the designated information set for the purposes of protecting confidientally, data integrity and appropriate access. This responsibility is for all information, both confidential and public records, which are stored in hard copy or electronic formats. Coordinates timely program documentation collection activities, agency and funder reporting preparation for managements review and submission, monitor contract requirements and budgets and assures program staff adherence to State and County regulations. Coordinate contractual organizational reviews, implementation, maintenance and monitoring of the HIV program. Quality Management- Provide technical assistance for performance improvement initiatives and act as a QI subject matter expert. Work with staff to measure the quality of services, compliance with protocols, and program performance at regular intervals. Compile and present a quarterly review of performance improvement initiatives, key indicators and other results (i.e. a balanced score card) to organizations regarding Part B. Lead, facilitate and/or advise performance improvement teams. Provide support and assistance to the Administrative Services Director including, but not limited to, working with managers and administrative staff to clarify questions which includes tracking and reporting fund usage by OCA. Monitors all expenditures and revenues monthly against the budget for all sub-programs and OCAs to ensure OCAs (other cost accumulator) are aligned with allotted amount. OCAs are to be zeroed out and should not be over expensed causing a deficit. This includes working with managers, monitoring monthly and updating as needed/requested. Works with Administrative Services Director in preparing presentations and providing trainings and the necessary tools to Level 4 Managers regarding the budgeting process and systems and also provides assistant with CHD completion of Core Contract. Provides Lead on the following statewide reports such as Internal Control Questionnaire due 4/15 of each year; Cost Based Reimbursement due 11/30 of each year, VISA/MC report due 6/30 of each year, and Financial Statements due 7/15 of each year. Also, responsible for FIS (Financial Information System) Reconciliation due by the 15th of every month. Attend workshops, trainings, and meetings as needed, and as requested. Perform other duties as assigned by supervisor. KNOWLEDGE, SKILLS, AND ABILITIES ESSENTIAL TO THIS ROLE: Knowledge of: Statutes, and Rules and Regulations that pertain to the programs. The incumbent in this position is considered to have regulatory responsibilities and is subject to provisions of Chapter 60K-15, Career Service System Rules. Skills: Use of equipment and supplies related to the position; Ability to: Lead People: Motivate, provide constructive feedback, positive recognition, and organize activities to improve the team skills and performance; Manage Processes: Integrate and effectively utilize all components of the strategic planning process to help DCHD achieve its vision. Appropriately assesses and allocates resources (financial, human, equipment and supplies) develop, implement and evaluate business plans; Human Relations: Work with others in a professional, considerate and helpful manner. Projects a positive image of DCHD and self; Initiative: Be self-confident, motivated, and enthusiastic drive to perform current job duties and undertake duties of greater responsibility; Responsive to Direction: Take and give direction; accept and deliver constructive criticism; and respond and implement suggestions for improvement; Flexibility: Accommodate changing situations or plans for satisfactory performance of the job. Able to change easily from one task to another; Technology: Navigate the Internet, use office suite and assorted software, and use of technology equipment; Communication(Oral & Written): Takes the initiative to communicate accurate, up-to-date plans and information to subordinates, peers, and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others; Creative Thinking: Develops new insights into situations and applies innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes; Team Building: Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust. Develops leadership in others through coaching, mentoring, rewarding and guiding employees; Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations; Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing excellence in products and services. Time Management: Manages a variety of responsibilities in a timely, efficient manner and is able to prioritize tasks. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (DOH) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Certain veterans and spouses of veterans deemed eligible will receive preference in employment by the state (applies only to Career Service (CS) positions). -**Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. ** -This position requires a security background check and/or drug screening and participation in direct deposit. Fingerprinting is required of the successful applicant for a sensitive position. Successful completion of a drug test is a condition of employment for safety-sensitive positions.Note:You will be required to provide your Social Security Number (SSN) in order to conduct this background check. -Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: -If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. -The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Only U. S. citizens and lawfully authorized alien workers will be hired. -Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. -The State of Florida is an equal opportunity employer/affirmative action employer and does not tolerate discrimination or violence in the workplace. -Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the DOH in advance to allow sufficient time to provide the accommodation. If there are any problems applying online please call People First Staffing Administration: (877) 562-7287Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. ET. TTY users call (866) 221-0268. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS PREFERENCE.Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking -. All documentation is due by the close of the vacancy announcement. Nearest Major Market:Fort Myers