ECONOMIC SELF-SUFFICIENCY SPECIALIST II The State of Florida 957 reviews
- Miami, FL 33128 $27,926 a year Requisition No: 37656 Agency: Children
and Families Working Title: ECONOMIC SELF-SUFFICIENCY SPECIALIST II -
60043987 Position Number: 60043987 Salary: $27,926.08 Posting Closing
Date: 06/11/2018 This is an Internal Agency advertisement only for
ACCESS employees. Located in the Miami Call Center. MINIMUM REQUIREMENT
A high school diploma or equivalent and 1-3 years of experience in
determining eligibility for public assistance programs (ACCESS
Programs). DESCRIPTION This position is responsible for reviewing
reported changes, conducting silent monitoring, error-prone and complex
cases, providing ongoing technical assistance and conduct in-service
training to Economic Self-Sufficiency Specialist I EXAMPLES OF WORK
Reviews the work product of Economic Self-Sufficiency Specialist I to
ensure that policy and procedures have been correctly applied and
clients receive the amount of benefits they are entitled. Identifies
error trends, prepare and conducts training, coaching and mentoring
sessions. Develops monitoring, compliance reviews, and /or quality
assurance techniques for measuring the quality of service deliver to
insure maximum efficiency. Identifies improvements and adjustments that
are needed to insure program effectiveness and efficiency. Conducts
reported changes review and silent monitoring and coach new employees
while they process reported changes and answer client inquiries. Perform
other related duties. Nearest Major Market: Miami The State of Florida
is an Equal Opportunity Employer/Affirmative Action Employer, and does
not tolerate discrimination or violence in the workplace. Candidates
requiring a reasonable accommodation, as defined by the Americans with
Disabilities Act, must notify the agency hiring authority and/or People
First Service Center (1-866-663-4735). Notification to the hiring
authority must be made in advance to allow sufficient time to provide
the accommodation. The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in
accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes,
candidates eligible for Veterans Preference will receive preference in
employment for Career Service vacancies and are encouraged to apply.
Candidates claiming Veterans Preference must attach supporting
documentation with each submission that includes character of service
(for example, DD Form 214 Member Copy #4) along with any other
documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans Preference documentation requirements are available by clicking
here. All documentation is due by the close of the vacancy announcement.
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