THE LAND AND LAKE DECKHAND IS RESPONSIBLE FOR PROVIDING GUESTS WITH INFORMATION AND ASSISTING THE LAND AND LAKE TOUR GUIDES WITH RESPONSIBILITIES IN THE PASSENGER LOADING/UNLOADING AREA AT THE ROCKIN’ LAND AND LAKE TOUR ATTRACTION. THE LAND AND LAKE DECKHAND MUST FEEL COMFORTABLE ON WATER. THIS POSITION IS RESPONSIBLE FOR USING PROPER CASH HANDLING TECHNIQUES, WHEN NECESSARY. ADDITIONAL DUTIES MAY BE ASSIGNED. MANAGEMENT RETAINS THE DISCRETION TO CHANGE OR ADD TO THE DUTIES OF THIS POSITION AT ANY TIME.
- Smile and treat guests with friendliness and respect
- Provide guests with accurate information regarding Attractions operations and the Park in general
- Maintain a clean, safe working environment
- Communicate Rockin’ Land and Lake Tour hourly attendance counts to Operations
- Monitor “Rockin’ Land and Lake Tour” and arrival/departure from water by radio
- Ensure that guests have the proper ticket before loading onto Rockin’ Land and Lake Tour attraction
- Help children under the age of 13 put on PFDs before boarding the Rockin’ Land and Lake Tour attraction
- Assist guest with accessibility and mobility devices, when needed
- Assist Tour Guide with additional duties while on the water. Tie off boat during arrival/departure.
- Manage and control cash and ticket transactions, when necessary
- Balance/close till at the end of the business day, when necessary
- Learn and adhere to cashier/cash handling procedures manual, when necessary
- All other duties as assigned
PHYSICAL DEMANDS
THE PHYSICAL DEMANDS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.
- Ability to talk and hear
- Bend and stretch frequently
- Stand, walk and remain on feet and perform job duties throughout shift
- Lift, balance, push, pull and carry supplies of up to 50 lbs during your shift
- Repeat various motions with the wrists, hands, fingers, and arms.
- Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, stooping and sustaining those positions for extended amounts of time.
- Specific vision requirements for this job include close vision, color vision, depth perception and ability to focus and night vision.
- Must be able to take directional cues directly or indirectly.
WORK ENVIRONMENT
THE WORK ENVIRONMENT CHARACTERISTICS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE AN EMPLOYEE ENCOUNTERS WHILE PERFORMING THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.
- While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
- The employee is occasionally exposed to wet conditions.
- The noise level in the work environment is usually moderate to loud, depending on the location_ _
EMPLOYMENT AT STONE MOUNTAIN PARK IS CONTINGENT ON THE COMPLETION OF A CRIMINAL BACKGROUND CHECK AND A DRUG SCREEN, WITH THE RESULTS BEING NEGATIVE. STONE MOUNTAIN PARK EMPLOYEES ARE SUBJECT TO PRE-EMPLOYMENT, POST-INJURY, POST-ACCIDENT, REASONABLE SUSPICION AND RANDOM TESTING FOR ILLEGAL DRUG USAGE.
Required Skills
TO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS LISTED BELOW ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.
- MUST FEEL COMFORTABLE ON WATER
- Must understand, read, write and speak the English language
- MUST BE AT LEAST 18 YEARS OLD
- Must be able to maintain a good working relationship with coworkers
- Must be able to work days, nights, weekends, and holidays
- Must have excellent communication skills and sense of appropriateness with employees and guests
- Must be able to add, subtract, multiply, and divide
- Must be able to effectively present information and respond to questions from groups of customers or employees
Required Experience
- Cash handling experience preferred
- Customer Service experience preferred
- Valid Driver's License preferred