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FT OR NURSE - DESERT RIDGE OUTPATIENT SURGERY CENTER

Herschend Family Entertainment

FT OR NURSE - DESERT RIDGE OUTPATIENT SURGERY CENTER

Newport, KY
Full Time
Paid
  • Responsibilities

    Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.      

    SUMMARY: This position requires a dedicated individual who will take direction primarily from the IT Manager in carrying out the guest and team member experience in relation to all audio visual and information technology needs. Other sources of direction would include the Guest Experience Managers, and Finance Director. The position is responsible for identifying, installing, maintaining, and servicing current and new information technology and audio-visual equipment. The position will also be responsible for maintaining organized written records and/or verbal communication with the IT and Guest Experience team. Must be a team player who is willing to learn and participate in all aspects of Information Technology.

    Required Skills

    MAJOR DUTIES AND RESPONSIBILITIES:

    Diagnose IT hardware and software problems

    Ability to trouble shoot and work with existing audio visual systems

    Repair computer equipment (replace power supply, hard disk, etc.)

    Performing routine AV and IT maintenance

    Diagnose problems and relay that information to vendor support and the Senior IT Technician

    Track hardware / software issues with Help Desk software

    Track and inventory physical components of the audio and visual systems. Maintain short and long term plans for replacement of current equipment and upgrading obsolete systems

    Support for all departments within the Aquarium

    Support IP Telephony

    Basic networking skills (run cables, diagnose connections)

    Maintain audio-video equipment (support & repair)

    Implement current and possibly formulate new policies and procedures for Exhibits Operations.

    Perform Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols.

    Providing end-user support for:

    • Microsoft Office (Word, Excel, Outlook)
    • 3rd Party applications
    • Point of Sale applications

      

    Required Experience

    QUALIFICATIONS:

     

     

    • PC Support experience
    • Microsoft Application Support: (Word, Excel, Outlook, PowerPoint)
    • Basic electronic skills
    • Ability to work with little or no direct supervision
    • Ability to work with other departments
    • Understanding of audio/video streaming technologies, a/v file formats
    • Knowledge of SysAid Helpdesk software, Cylance Anti-virus, and VMWare helpful but not required
    • Knowledge of Alcorn McBride, SymNet, and other a/v manufacturers highly beneficial
    • Experience with sound and lighting equipment. Familiarity with Pharos lighting systems a plus
    • Experience working with wireless microphone and speaker systems
    • Willingness to take direction and coaching from experienced staff members in order to improve your skills and enhance the guest experience
    • Must read, write, and speak the English language (knowledge of other languages a plus)
    • Demonstrated ability to work as part of a team in a constantly changing environment as well as individually, with a minimum of supervision.
    • Ability to work a flexible schedule including weekends and holidays.
    • Ability to perform in a fast-paced job and remain courteous, friendly and helpful to guests and team members at all times.

    PHYSICAL REQUIREMENTS:

    • Successful completion of pre-employment drug screening and background check
    • Ability to sit and/or remain on feet for long periods of time, climb stairs, bend and stoop
    • Physical strength, including the ability to lift up to 50 pounds

     

    YOU CAN EXPECT:

    You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people! 

    And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

  • Qualifications

    MAJOR DUTIES AND RESPONSIBILITIES:

    Diagnose IT hardware and software problems

    Ability to trouble shoot and work with existing audio visual systems

    Repair computer equipment (replace power supply, hard disk, etc.)

    Performing routine AV and IT maintenance

    Diagnose problems and relay that information to vendor support and the Senior IT Technician

    Track hardware / software issues with Help Desk software

    Track and inventory physical components of the audio and visual systems. Maintain short and long term plans for replacement of current equipment and upgrading obsolete systems

    Support for all departments within the Aquarium

    Support IP Telephony

    Basic networking skills (run cables, diagnose connections)

    Maintain audio-video equipment (support & repair)

    Implement current and possibly formulate new policies and procedures for Exhibits Operations.

    Perform Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols.

    Providing end-user support for:

    • Microsoft Office (Word, Excel, Outlook)
    • 3rd Party applications
    • Point of Sale applications

      

  • Industry
    Entertainment