FT OR NURSE - DESERT RIDGE OUTPATIENT SURGERY CENTER
Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.
SUMMARY: This position requires a dedicated individual who will take direction primarily from the IT Manager in carrying out the guest and team member experience in relation to all audio visual and information technology needs. Other sources of direction would include the Guest Experience Managers, and Finance Director. The position is responsible for identifying, installing, maintaining, and servicing current and new information technology and audio-visual equipment. The position will also be responsible for maintaining organized written records and/or verbal communication with the IT and Guest Experience team. Must be a team player who is willing to learn and participate in all aspects of Information Technology.
Required Skills
MAJOR DUTIES AND RESPONSIBILITIES:
Diagnose IT hardware and software problems
Ability to trouble shoot and work with existing audio visual systems
Repair computer equipment (replace power supply, hard disk, etc.)
Performing routine AV and IT maintenance
Diagnose problems and relay that information to vendor support and the Senior IT Technician
Track hardware / software issues with Help Desk software
Track and inventory physical components of the audio and visual systems. Maintain short and long term plans for replacement of current equipment and upgrading obsolete systems
Support for all departments within the Aquarium
Support IP Telephony
Basic networking skills (run cables, diagnose connections)
Maintain audio-video equipment (support & repair)
Implement current and possibly formulate new policies and procedures for Exhibits Operations.
Perform Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols.
Providing end-user support for:
Required Experience
QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
YOU CAN EXPECT:
You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
MAJOR DUTIES AND RESPONSIBILITIES:
Diagnose IT hardware and software problems
Ability to trouble shoot and work with existing audio visual systems
Repair computer equipment (replace power supply, hard disk, etc.)
Performing routine AV and IT maintenance
Diagnose problems and relay that information to vendor support and the Senior IT Technician
Track hardware / software issues with Help Desk software
Track and inventory physical components of the audio and visual systems. Maintain short and long term plans for replacement of current equipment and upgrading obsolete systems
Support for all departments within the Aquarium
Support IP Telephony
Basic networking skills (run cables, diagnose connections)
Maintain audio-video equipment (support & repair)
Implement current and possibly formulate new policies and procedures for Exhibits Operations.
Perform Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols.
Providing end-user support for: