+--------------------------------------------------------------------------+ | Essential Responsibilities: | | | | - Assist the Practice Manager in daily operations responsibilities and | | with partnership between the MSO and PC through the consistent | | communication of core purpose and beliefs and collaborates with PC | | leadership to resolve issues in conflict with them. | | - Directly supervisors clinical staff members which includes, | | coaching, mentoring, recognition and performance management. | | - Works to address patient, and employees’ concerns. | | - Evaluates employee performance and identify hiring and training | | needs | | - Monitors and helps to improves financial performance of clinic | | including production, staff productivity, other controllable | | expenses and accounts receivable (cash flow). | | - Provides leadership to inspire and coach employees on accomplishing | | strategic and operational goals and related tasks. This includes | | leadership related to recruiting, selecting, training and motivating | | employees, as well as managing employee performance. Regularly | | reviews financial data including income statements and balance | | sheets to identify plan shortfalls and opportunities and focuses | | resources and efforts to these items to ensure plan achievement. | | - Understands the importance of customer service and sets an example | | of exemplary customer service. | | - Continuously builds customer understanding by monitoring patient | | satisfaction performance and customer feedback. | | - Fosters strong relationships with the doctors and hygienists to | | ensure a commitment to productivity objectives, reflects these | | commitments by developing and revisiting monthly forecasts and | | measure actual productivity against plan. | | - Demonstrates a commitment to ADPI’s core values. | | - Ensures that the Practice’s policies, procedures and processes are | | in compliance with Dental Practice protocols, state and federal law | | and regulations and AAAHC accreditation guidelines. | | | | Other duties as assigned. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | +--------------------------------------------------------------------------+
Required Skills Required Experience