PART TIME SEASONAL POSITION

BEGINS NOW AND ENDS 01-02-2021

SUMMARY:  Interact with guests one on one by selling tickets for the famous Silver Dollar City. You will have the opportunity to greet thousands of guests daily as a Tickets Team Member and answer any of their questions about Silver Dollar City’s shows, 40+ rides and attractions, and events that may be taking place during their visit. As a Tickets Team Member you may work in a variety of areas such as the ticket booths, stroller booth, guest relations, and taking tickets at the front gate.

BENEFITS OFFERED

• Free admission to Herschend Family Entertainment theme parks and water parks
• Complimentary Silver Dollar City Attractions tickets to share with your favorite people
• Access to a low-cost health clinic, which features a full-service doctor’s office
• Free or reduced admission to many local shows and attractions, plus other local discounts
• Discounts on food, merchandise and lodging at Herschend Family Entertainment properties
• Eligible full-time employees also receive health insurance, profit sharing and 401(k)

ESSENTIAL DUTIES AND RESPONSIBILITIES:  include the following.  Other duties may be assigned

• Uses ticket dispensing machine that automatically ejects number of tickets requested by the guest and hands ticket to the guest.
• Rents strollers, wheelchairs, and electric convenience vehicles to the guests at the Stroller Booth and provides specific clear instruction on operation.
• Cleans, stacks, and un-stacks strollers for daily rental at the Stroller Booth.
• Scans each ticket at the Turnstiles prior to entry of the park.
• Provides guest services and handles guest concerns at Guest Relations.
• Accepts payment and makes change.
• Answers questions concerning tickets, promotions, schedules, and reservations, and gives information concerning coming attractions.
• Keeps daily balance sheet of cash received, tickets sold, and daily rentals.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Must be able to work in all weather conditions

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/ Disabled/ Veterans

Required Skills

To perform this job successfully, an individual should have knowledge of Windows based programs, OMNI software; Pro Venue software and should be able to navigate the Internet. Candidates should also have previous cash handling experience.

Required Experience

Must be at least 17 years of age

To perform this job successfully, an individual should have knowledge of Windows based programs, OMNI software; Pro Venue software and should be able to navigate the Internet. Candidates should also have previous cash handling experience.