Job Description
We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.
Salary range: $40000 - $50000 per year.
Responsibilities:
Provides administrative support to sales associates and management team members.
Sorts, distributes and sends incoming and outgoing mail, faxes, and branch data processing reports.
Expedites open negative return purchase orders.
Assures proper tax-exempt forms are on file for applicable customers.
Monitors material transfer register and reports activity discrepancies to supervisor.
Maintains hard-copy receiving, cash box, and manifest files.
Answers all incoming calls in a professional manner and transfers them to the appropriate person.
Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
Enters return and/or rebill sales orders to correct previous billing errors or discrepancies.
Processes and reconciles the daily cash box journal.
Qualifications
High School Diploma required
Prior experience in an office is a plus.
Must have a working knowledge of MS Office (Word and Excel) and Google, and able to learn new software quickly.
Demonstrate oral and written communication skills; communicate effectively with various contacts (internal and external).
Must exhibit professionalism, excellent interactive skills, and strong customer service.
Must display strong analytical and organizational skills.
Possess the ability to identify and implement process improvement strategies with positive business results.
Additional Information