Associate ServiceNow Developer #2137 Columbus, OH Area of Interest IT Job Description Works on a team developing, testing, debugging, and supporting new software or enhancements to existing software in support of a very complex business model. Role includes meeting with customers to understand their business processes and needs with the objective of understanding solutions to support the business. Takes direction from team members to complete typical software development activities (designing, developing, testing, debugging, supporting). 60%: Develop new software solutions at the direction of Scrum Team Leadership 30%: Participation in Agile Ceremonies 10%: Interaction/communication with business users regarding requirements, design reviews, prototype presentations, etc Requirements Education: Bachelor's Degree Course of Study/Major: Information Systems or Computer Science Related Work Experience: 0-2 years Technical: * Exposure to modern software development environments (Java EE, Web Frameworks, Jenkins/Gradle/Maven) developing mission-critical software. * Knowledge of relational database structure and design. * Ability to create and modify SQL queries. * Understanding of Agile and experience with multiple phases of software development lifecycles/methodologies. Analytical\Business: * Demonstrated ability to learn and quickly comprehend new concepts. * Demonstrated strong judgment and decision-making ability. * Passion and ability in providing excellent customer service. * Demonstrated strong logical and technical troubleshooting and problem solving skills. * Ability to develop accurate estimates and assist other team members with the estimation process. * Experience in interfacing with business users. Miscellaneous: * Excellent communication skills, both verbal and written. Exhibit high degree of self-management. * Availability to participate in an on-call support rotation of a 7x24x365 environment. * Familiarity with software usability concepts. * Familiarity with configuration management concepts and tools.