Job Description

The role will be part of Newegg's newly unveiled business unit: ENIAC PC Builder. Newegg got its start nearly two decades ago selling components to tech enthusiasts, many of whom built their own computers long before home PC building caught on as a mainstream trend. The Newegg PC Builder is a direct connection to our DIY roots, and we want you to be a part of empowering the next generation of home PC builders.

The Operations Supervisor will report to the Operations Manager and is responsible for managing Leads and Assembly area. The Operations Supervisor ensures that all orders are processed within Newegg/ENIAC guidelines and is responsible for training all new logistics employees.

FULL-TIME SCHEDULE: 2nd shift 3:30 p.m. – 12:00 a.m. Monday - Saturday

KEY SKILLS, REQUIREMENTS AND COMPETENCIES:

• Responsible for the efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control
• Establish/maintain production processes and continuously measure performance
• Manage workload to meet goals and guidelines consistent with the Facility’s profit objectives
• Continuously review areas of responsibility to increase productivity and improve efficiency
• Ensure all work is performed by the specified turnaround time (standard is 100% on time)
• Responsible for employee safety, security of the building, equipment, and grounds
• Responsible for the efficient allocation and utilization of manpower, equipment, and resources
• Communicate and interact with employees to optimize task performance while maintaining a high level of morale
• Ensure that measurable “standards & expectations” for each position in departments are written and updated frequently
• Provide leadership to the team, set a personal example for others to emulate
• Have the Facility pass the corporate audits twice per year.

QUALIFICATIONS:

• Bachelor’s degree preferred but not required; 5+ years of experience is a plus
• Bilingual a plus
• Ability to communicate thoughts clearly and professionally, both verbally and in writing
• Proficient in reading, writing, and speaking English
• Proven work experience in team-oriented, participative management environment
• Proficient in the use of third-party software and systems used in the operations environment
• Experience in leading, motivating, and training employees
• Standing, walking, lifting