Job Description

Zentech Consulting is looking for a law office assistant to join a great team in the El Camino area! Must have previous experience working at a firm.

• Work in a Legal Firm, Set up Conference rooms, pick up and deliver mail around the office, keep the kitchen fully stock with beverages and answer the phone at the front desk. Assist Firm Staff with miscellaneous request. Work well with others as they will be working in a team environment. Firm is located in Carmel Valley. • Perform basic copying, faxing, printing and scanning functions • Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications • Pro-actively manage consumables and supplies using the Days Of Supply calculator • Maintain on-site operator replaceable parts inventory • Collect equipment meter information and submit for billing purposes • Perform basic equipment problem diagnosis • Serve as the primary customer contact for equipment support and service • Coordinate Move/Add/Change (MAC) process • Perform Data Entry for activity and asset tracking • Provide on-going end user training on equipment • Point of contact for equipment removal and delivery • Contact service as required (Xerox and 3rd party) • Utilize Xerox web-based applications as required • Driving (if required for duties) • Download and install printer drivers on end-user equipment • Perform printer mapping to PC as required • Escalate printer network issues to appropriate resource • Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions • Manage and maintain on-site parts inventory using PM4 • Ensure SLAs are adhered to per SOW • Physical device management and control • Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.) • Monitor/apply current patches • Non-Xerox device management as required • Perform remote device monitoring and remote solve (Xerox Device Management) • Identify and promote Xerox Office Solutions