Job Description

Zscaler’s Customer Experience and Transformation practice is a ‘white-glove’ service team that enables sales teams to accelerate campaigns and provides strategic positioning for high-impact outcomes via thought leadership and C-level programs.

We are looking for a flexible, creative, self-starter to join the team as a Senior Manager, Executive Customer Programs. In this role, you will facilitate and build virtual and in-person CXO programs, including summits, executive roundtables, affinity/industry groups, Customer Advisory Boards, among others.

Responsibilities:

• Build executive programs that focus on CIO, CISO, and CTO personas and themes (e.g. Industry)

• Create executive engagements and events from end-to-end, including coordinating logistics, developing bespoke agendas, coaching executive speakers, developing materials, and follow-up

• Work directly with customer leaders and executives from Fortune 2000 organizations, both virtually and in-person

• Develop and iterate on best practices that drive customer engagement, value, and business impact

• Engage executives (internal and external) to drive attendance to our events

• Work cross-functionally with marketing, sales, and executive leadership to ensure alignment 

• Moderate and host virtual events, including Customer Advisory Boards

• Manage external speakers for future events and engagements while evolving the existing process

Qualifications

• 5+ years of relevant experience in high-touch executive programs

• Experience collaborating in a virtual environment

• Strong verbal and written communication skills

• Detail-oriented with strong organizational skills 

• Ability to travel domestically and internationally

Additional Information

All your information will be kept confidential according to EEO guidelines.

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WHAT YOU CAN EXPECT FROM US:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

WHY ZSCALER? People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.  Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.