Job Description
SP Resident Engineers provide world-class service creation and professional services development to SPs. They work closely with the SP channel and SP service delivery teams to ensure that all Zscaler managed services are architected and deployed to ensure that customers realize the full value of their investment.
This role requires a deep understanding of security and networking technologies and a detailed understanding of SP architectures and operational models.
*Solution Offers
Leverage your technical expertise on the Zscaler portfolio to develop solution offers in concert with our Service Providers and Managed Service Providers. Lead cross-functional teams to bring these offers to market ensuring our partners can obtain, onboard, and support new customers.
*Service Delivery
As an SP Resident Engineer, you develop SP and MSP capabilities to deploy and manage Zscaler solutions for end customers. You support the growth of delivery and management practice areas that integrate automation and orchestration, logging and analytics, service delivery, and service management best practices.
*Enablement
Educate our Service Providers and Managed Service Providers on digital application transformation with Zscaler. Deep dive into Zscaler use cases and work with our partners to develop their technical capabilities to deliver and manage comprehensive solution offers.
Responsibilities
Drive enablement and solution development with Service Provider and Managed Service Provider partners to establish and deliver new solution offers.
Demonstrate strong understanding of networking and security architectures and engage in technical discussions with architects of Service Provider and Managed Service Provider partners.
Ensure your partners are fully supported with the necessary resources to be successful.
Travel 10% to support partner engagements, technical enablement, and internal development.
Qualifications
Qualifications
Experience for this position is typically gained by 5+ years of success in a similar role working for a vendor or a customer.
Deep understanding of security, networking, authentication, and SP architectures
10+ years of technical post-sales delivery or service creation experience
Demonstrated ability to lead cross-departmental collaboration on strategic initiatives
Demonstrated ability to deliver large, complex SaaS solution opportunities
Strong communication and follow-up skills
Expert level Security and SP Technical Certifications
Minimum Education: Bachelor of Science degree and/or equivalent work experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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WHAT YOU CAN EXPECT FROM US:
WHY ZSCALER? People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.