Job Description
PROFESSIONAL SERVICES PRACTICE ARCHITECT
THE PRACTICE ARCHITECT IS RESPONSIBLE FOR SUPPORTING HIGH-PROFILE CUSTOMER ENGAGEMENTS, WHILE ALSO CONTRIBUTING TO THE DEFINITION OF CORE PROFESSIONAL SERVICES STRATEGIES, METHODOLOGIES AND PROCESSES. THIS ROLE WILL BE RESPONSIBLE FOR SHAPING AND OPTIMIZING ZSCALER’S SERVICES IN KEY SUBJECT MATTER AREAS THROUGH COLLABORATION WITH INTERNAL PRODUCT TEAMS, FIELD TECHNICAL LEADERS AND DIRECT CUSTOMER INTERACTION. THE PRACTICE ARCHITECT WILL SERVE AS A SENIOR LEVEL TECHNICAL LEADER WHO WILL COORDINATE BETWEEN ZSCALER’S PRE-SALES/SALES TEAMS AND PROFESSIONAL SERVICES DELIVERY TEAMS TO ENSURE ALIGNMENT WITH THE CUSTOMERS OVERALL AND ONGOING NETWORK AND CLOUD SECURITY TRANSFORMATION INITIATIVES. THIS ROLE REQUIRES IN-DEPTH TECHNICAL EXPERTISE IN NETWORKING, SECURITY, AND CLOUD INFRASTRUCTURE ALONG WITH THE ABILITY TO ENGAGE AND POSITIVELY INFLUENCE DECISION MAKERS AT ALL LEVELS.
RESPONSIBILITIES:
ACT IN A LEADERSHIP CAPACITY IN ORDER TO DEFINE AND DELIVER PROFESSIONAL SERVICES SOLUTIONS TAILORED TO THE CUSTOMER’S CLOUD TRANSFORMATION ROADMAP.
LEVERAGE YOUR DEEP SUBJECT MATTER EXPERTISE TO ENGAGE AND PROVIDE GUIDANCE TO SENIOR LEVEL CUSTOMER STAKEHOLDERS IN FACILITATING PROJECT SUCCESS AND BEST PRACTICE ADHERENCE.
COLLABORATE WITH CROSS-FUNCTIONAL RESOURCES SUCH AS SOLUTIONS ARCHITECTURE, SALES/SALES ENGINEERING AND PRODUCT MANAGEMENT AS NEEDED IN ORDER TO ENSURE ALIGNMENT WITH CUSTOMER’S OVERALL TRANSFORMATION STRATEGY.
ENGAGE PRODUCT MANAGEMENT FUNCTION TO UNDERSTAND FUTURE PRODUCT CAPABILITIES, CUSTOMER USE CASES, AND BEST PRACTICES TO LEVERAGE IN THE TEAM’S DELIVERY METHODOLOGIES.
CONTRIBUTE TO TEAM DEVELOPMENT & GROWTH THROUGH TRANSFER OF INFORMATION AND SHARING OF SUBJECT MATTER EXPERTISE.
MENTOR AND COACH INTERNAL AND PARTNER CONSULTANTS IN NEW TECHNOLOGY E AND PROCESS AREAS, INCLUDING CONSULTATIVE SKILLS.
Qualifications
MINIMUM 7 PLUS YEARS EXPERIENCE IN NETWORKING AND SECURITY ARCHITECTURE IN EITHER A PRE-SALES OR PROFESSIONAL SERVICES CAPACITY.
DEMONSTRATE DEEP KNOWLEDGE OF NETWORKING AND SECURITY ARCHITECTURE AND ABILITY TO ENGAGE IN TECHNICAL DISCUSSIONS WITH NETWORKING AND SECURITY ARCHITECTS OF LARGE ENTERPRISES.
PREVIOUS EXPERIENCE IN PROFESSIONAL SERVICES METHODOLOGY CREATION & IMPLEMENTATION.
STRONG UNDERSTANDING AND EXPERIENCE WITH PROFESSIONAL SERVICES SOLUTIONS/OFFERINGS FOR LARGE ENTERPRISES.
DEMONSTRATED ABILITY TO LEAD CROSS DEPARTMENTAL COLLABORATION ON STRATEGIC INITIATIVES.
STRONG UNDERSTANDING ON HOW TO NAVIGATE LARGE ENTERPRISE ORGANIZATION/PERSONNEL STRUCTURES.
EXPERIENCE COLLABORATING WITH PRODUCT ENGINEERING IN ORDER TO PROVIDE REAL INFORMATION, FEEDBACK, AND DATA ON PRODUCT PERFORMANCE WITHIN CUSTOMER’S ENVIRONMENTS.
MINIMUM BS IN ENGINEERING, CS, MIS OR RELATED DISCIPLINES PREFERRED.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-DS1
WHAT YOU CAN EXPECT FROM US:
WHY ZSCALER? People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.