Job Description
The SERVICE ARCHITECT is a senior service sales role. This role is responsible for selecting the right services and convincing prospects how particular services can fulfill their cloud transformation journey. Post-sales, this role enables customers and sales leaders to tailor services for customers who are on new phases of their journey. This role requires a deep understanding of security and networking technology, along with the ability to understand and interpret organizational dynamics. Further, the ability to engage and positively influence key technology and enterprise architecture decision makers is key. You will be required to explain, gain agreement and document how Professional Services can remove barriers and enable customer objectives and projects. Written and verbal communication is critical in this role which is often called in at the most critical junctures of major deals. *SERVICES WORKSHOPS Lead transformation workshops across security, network, application, authentication, communication, and enterprise architecture teams to challenge, educate, design, and plan for a world where users, applications, and data can reside anywhere. *STATEMENTS OF WORK Create 90, 180, 365 day roadmaps with the customer that addresses their scoped business objectives, technical requirements, and Zscaler technology required. Define the services & upsell framework and explain options fully to the Sales team. *TRUSTED INTERNAL REFERENCE Educate internal teams on industry trends (SD WAN, M365, etc.), best practices and how solutions work over many years. Act as an interface to the Professional Services Delivery team & Sales teams for sales cycles, planning, and delivery. RESPONSIBILITIES:
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
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WHAT YOU CAN EXPECT FROM US:
WHY ZSCALER? People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.