Job Description

General Description: Responsible for field testing to validate product performance, identify issues, and ensure systems meet quality and reliability standards. This role involves troubleshooting, collecting and analyzing test data, and collaborating with engineering teams to support product improvement and deployment.

- Starting compensation is based on experience.
- No H1 Sponsorship.
- Must Already be in Chicago, IL or willing to relocate at own cost

Primary Responsibilities/Tasks:

• Conduct field testing of wireless network features, devices, and services to validate performance and functionality.
• Perform drive testing and on-site testing to evaluate network coverage, throughput, latency, and call performance.
• Collect, analyze, and interpret test data to identify performance issues and recommend improvements.
• Troubleshoot network, device, or connectivity issues encountered during testing.
• Document test procedures, results, and findings in detailed reports.
• Collaborate with RF engineers, development teams, and operations teams to resolve issues and improve network performance.
• Ensure testing activities follow established processes, quality standards, and project timelines.
• Support network launches, upgrades, and optimization efforts.

Qualifications

Work Experience Requirements:

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Engineering, or a related field (or equivalent experience).
• Experience in wireless network testing, field testing, or telecommunications environments.
• Familiarity with LTE, 5G, and wireless network performance metrics.
• Experience with drive testing tools and network diagnostic tools.
• Strong troubleshooting and analytical skills.
• Ability to work independently in field environments and manage multiple testing activities.
• Strong documentation and communication skills.

Education Requirements: Bachelor of Science in related engineering major (EE, CE, etc.)

The Ideal Candidate. At ArcLight Wireless, our strength comes from a diverse group of talented, creative, and ambitious professionals. An exceptional candidate will be executing field tests, collecting and analyzing data, identifying issues, and working with engineering teams to optimize network performance and support deployment activities.

Location: Chicago, IL

Job Type: Full-time on-site in Chicago, IL (not remote)

Benefits:

• 401(k)
• Paid time off
• Company sponsored Insurance

Ability to commute/relocate:

• Chicago, IL: Reliably commute or planning to relocate before starting work (Required)

Applicants have rights under Federal Employment Laws:

http://www.arclightwireless.com/applicant_posters.html

Job Type: Full-time

Additional Information

** Compensation**

The expected salary range for this position is $60,000-$69,000 per year base. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

** Our Benefits**

We care about your total well-being and will support you with the following, subject to your location and role.

• ** Health:** Medical, dental and vision insurance, life insurance, employee assistance programs.
• ** Wealth:** In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• ** Happiness:** * ** Professional Growth:** Online training courses, virtual and classroom development experiences, tuition reimbursement program * ** Work-Life Balance:** Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close May 25, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.