You have an understanding of the drivers behind market moving stories and events. You're a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment. With a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships.
What is the role?
It’s rare to find a role that gives you such early exposure to global financial market participants. Our Analytics and Sales program in San Francisco offers you the unrivaled opportunity to:
We provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg.
We’re a calm voice in a busy, volatile market. Our clients rely on us to support them in making better, faster decisions using the power of Bloomberg Professional Services. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader discover new sources of market liquidity – the variety of problems we solve is immense. Bloomberg plays a critical role in the workflow of our clients therefore when we’re asked a question we strive to exceed their expectations by providing a timely, accurate and quality service.
Analytics works in conjunction with Enterprise Sales to deliver on strategic initiatives, supporting product roll-out and on-boarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. Bloomberg is constantly innovating and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively reaching out to up-skill clients through technology, on-site training and seminars.
Sales In Sales, we're the face of Bloomberg for our clients. Consultative and entrepreneurial, we’re responsible for managing client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We work collaboratively across departments to ensure the company continues to innovate and develop our product as well as ensuring we’re delivering the best customer service. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and advise on the most appropriate Bloomberg solutions for them from across our range of enterprise offerings. We work in a fast-paced, rapidly changing market and to be successful, it’s crucial we stay one step ahead, knowing our customers, pre-empting their needs and presenting them with ground breaking solutions, before they even know they need them. We’re discovering new business leads by making prospecting calls and networking. The Enterprise sales team is relied upon to defend our position as a market leader in their respective regions and contribute to year-on-year growth. Colleagues from across the company depend on us to communicate new solutions and Bloomberg offerings to the market. We demonstrate how Bloomberg will help our clients make the best investment/trading/business decisions, making their day to day business smoother and more profitable.
At a minimum, we require that you:
You also need to have:
We’d love to see:
If this sounds like you: Apply! If we think you are a good match we'll get in touch to let you know the next steps.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note this is a two stage application process, following the submission of your candidate details you will receive an email with directions to complete an online assessment.Your application will not be complete until you have submitted the assessment.