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2022 Aladdin Client Services Entry-Level Analyst

Learn more about BlackRock


2022 Aladdin Client Services Entry-Level Analyst

New York, NY +1 location
Full Time
  • Responsibilities

    To be eligible for this position, please complete the application on BlackRock's careers page after applying on WayUp. When applying on BlackRock's careers page, select up to two business divisions within the Analyst program. After applying you will immediately be invited to submit a Virtual Cover Letter and if you apply to Software Engineering, you will be invited to take a coding challenge. If you do not complete the application on BlackRock's careers page, you will not be eligible for the program.

    The Analyst Program is for candidates who have graduated or will be graduating from a Bachelor's or Master's degree program between January 2020 - July 2022 with less than 18 months' relevant full-time work experience.

    The Analyst Program is a multi-year experiential journey designed to empower and support Analysts in connecting their personal passions and strengths to BlackRock’s mission, principles and purpose. The program begins with an orientation to learn about our purpose, business and strategic priorities – all while gaining insights into the day-to-day life of an Analyst at BlackRock.

    Following orientation, Analysts join their team and stay connected with colleagues across the globe through ongoing training and professional development. This program offers Analysts the chance to have a lasting impact on the firm and contribute to our greater collective purpose to help more and more people experience financial well-being.

    Every day, the Aladdin Client Services team tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class service to our rapidly-growing, global client base. We all studied different things and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy.

    Our team is known for being product experts with a reputation for getting the job done.

    As a team of 170+ strong globally, we...

    • Deliver exceptional client service to users, every time
    • Solve difficult problems by providing innovative solutions
    • Collaborate with others because we know we can do more together
    • Learn every day, question everything, and embrace change
    • Foster a fun, innovative team atmosphere

    Aladdin is BlackRock’s end-to-end investment platform. Just like the markets and users it services, it is sophisticated and constantly evolving:

    • Home to over $17 trillion in assets under management
    • Over 300 unique clients
    • A rapidly growing client base that includes close to 30,000 users
    • Presence in over 50 countries
    • Over 1,500 engineers dedicated to developing Aladdin

    The clients you will work with include some of the world’s most sophisticated asset managers, insurance companies, banks, treasuries, pension funds, and sovereign wealth funds.

    What will you do as an analyst?

    • Answer questions and help our clients run their businesses on Aladdin: You will take phone calls, emails, and chats from industry practitioners at respected investment institutions. You will solve problems that matter, making direct and measurable difference to our clients. In the process, you will build technical, industry, and relationship skills.
    • Use technology to solve problems: We will teach you the skills you need to succeed, such as maneuvering relational databases and parsing product logs. After just your first few weeks on the desk, you will be using these skills to help clients and product teams make Aladdin better.
    • Educate users, demonstrate service insights, and relay user experience feedback to improve the client experience and our product: We believe that the best client service is proactive, not reactive. We are students of our own data and engage with our clients to keep problems from arising, rather than only dealing with issues that are brought to our attention.
    • Work on a global team, with a local presence: Our support model follows the sun – if a market is open somewhere in the world, so are we! You will get to work with teams across the world, while still engaging with a vibrant local team.
  • Qualifications
    • Analytical approach
    • Basic or intermediate coding and programming skills
    • Client Service
    • Critical thinking
    • Multitasking
  • Industry
    Financial Services
  • Locations
    San Francisco, CA • New York, NY
  • Fun Fact
    We offer a fun, entrepreneurial culture you wouldn’t typically find at a financial services company. You can even wear jeans to work!
  • About Us

    BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, we help millions of people build savings that serve them throughout their lives by making investing easier and more affordable.