AI Trainer – Change Management Specialist - Multi / Bilingual (French / Spanish) - Remote US / Canada

Sutherland

AI Trainer – Change Management Specialist - Multi / Bilingual (French / Spanish) - Remote US / Canada

New York, NY
Full Time
Paid
  • Responsibilities

    Job Description

    AI Trainer with a focus on Change Management will design, develop, and deliver AI training programs that empower customers and internal teams to successfully integrate AI into their workflows. This role will ensure that all employees, managers, and leadership are well-prepared for the changes that AI adoption will bring to their daily operations. The ideal candidate will combine expertise in AI systems with a deep understanding of change management principles, ensuring that training is aligned with both technological and human adoption factors.

    Key Responsibilities:

    1. AI Training Design & Delivery
    2. Training Needs Analysis & Customization
    3. Stakeholder Communication
    4. Support & Engagement
    5. Measurement & Improvement
  • Qualifications

    Qualifications

    Qualifications:

    • Bachelor's degree in a related field (e.g., Computer Science, Business, Education, or Organizational Development). Advanced degrees are a plus.
    • 3+ years of experience designing and delivering training programs, with at least 2 years focused on AI-related technologies and/or change management.
    • Expertise in Microsoft Copilot
    • Multi / Bi lingual (English & French / Spanish)
    • Proven experience in leading organizational change, particularly in technology-driven transformations.
    • Strong understanding of AI tools and how they can be integrated into different business functions.
    • Deep understanding of change management principles and best practices (e.g., ADKAR, Kotter’s 8-Step Change Model).
    • Excellent presentation, communication, and interpersonal skills, with the ability to explain complex AI concepts in simple terms.
    • Experience with instructional design, adult learning principles, and e-learning platforms.
    • Ability to assess training effectiveness and adapt content to meet varying learner needs.
    • Strong problem-solving skills and adaptability to changing priorities.
    • Passionate about fostering a culture of continuous improvement and learning.
    • Self-motivated, organized, and able to manage multiple training initiatives simultaneously.
    • Certifications in AI, change management (e.g., Prosci, Copilot), or related fields.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    EEOC and Veteran Documentation
    During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
    At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
    Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
    Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

  • Industry
    Financial Services