Personal Banker I Academy Bank 104 reviews - Shawnee, KS 66217 Part-time
Summary: Personal Bankers are front-line associates who deliver
solutions that help our customers achieve financial freedom and peace of
mind. Personal Bankers achieve this vision by building professional
relationships with customers and potential customers to understand their
financial needs and to deliver valuable products and services to meet
those needs. Successful Personal Bankers are enthusiastic about
delivering excellent customer service, understanding and promoting bank
products to individuals and companies, conducting accurate banking
transactions in a fast-paced environment, and working with a team to
achieve individual and group goals. Many of our company leaders started
out as Personal Bankers, and we continue to provide excellent
opportunities to those interested in a career in banking. Principal
Accountabilities: * Delivers Fast, Easy, and Personal customer service
consistent with companys standards with each customer and associate
interaction. * Sells consumer/small business banking products and
services to clients and prospects using direct sales techniques in and
around the assigned banking center, that include handing out product
brochures, engaging potential customers in conversations about banking
needs, and speaking with knowledge and positivity about the banks
products. * Achieves specific sales goals on a daily, monthly, quarterly
and annual basis. * Develops and maintains relationships with business
partners to maximize sales opportunities and achieve sales standards.
Provides a broad base of financial services with the goal of earning
100% of the clients business. * Performs banking transactions for
customers, including cash transactions, cashing checks, assisting with
deposits and withdrawals, issuing cashiers checks and money orders,
assisting with wire transfers, opening checking and savings accounts,
and assisting customers with obtaining other bank products, including
credit cards and loans. * Assists customers with other banking services,
including giving balances, answering questions about accounts, taking
and resolving complaints, and assisting with on-line banking
transactions and questions and assists customers in taking advantage of
self-service options for these services. * Ethically conducts
operational tasks related to protecting customer and bank assets and
related to regulatory compliance, including properly documenting account
opening, accounting for cash and negotiable instruments under dual
control, completing logs and other records to document proper
procedures, obtaining and ensuring the accuracy of all regulatory and
procedural documentation. * Protects all customer information and bank
trade secrets and business records as confidential, and follows all
company policies for communication with clients, vendors and associates.
- Maintains current knowledge and consistent compliance with regulations
and bank policies and procedures related to the position, including but
not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets
Control (OFAC) requirements; Employee Handbook policies; and Operations,
Audit, and Security policies, through regular and thorough training. *
Ad hoc duties as assigned Educational Knowledge and/or Professional
Experience: Required: This position requires the following educational
and/or job experience: High school diploma or equivalent; Associates
degree or higher preferred. Personal Banker experience preferred. Two to
three years of other job experience; minimum of 1 year of sales
experience preferred; minimum 1 year of cash handling experience
preferred Strong sales skills. Strong customer service skills;
responsive to customer issues and concerns and able to resolve customer
problems effectively. Strong attention to detail and ability to complete
work accurately. Lead by example in all areas including sales,
referrals, customer experience, and daily banking center operations.
Above average ability to think logically in order to analyze situations,
resolve problems, and make sound decisions. Ability to handle multiple
tasks simultaneously. Proficient at working with multiple computer and
software systems. Ability to calculate figures and amounts such as cash
back and percentages. Work Environment: The following is intended to
give an overview of the work environment of the position, but is not an
exhaustive list. * Work hours may vary based on the Banking Center hours
of operation. * Must be able to work at a rapid pace for long periods of
time * Must be able to work overtime to the extent necessary and only
after approval Physical Requirements: The work environment is typical of
standard office and retail banking settings. The position is medium
work, exerting up to 35 pounds of force occasionally, and worker stands
most of the time, including for processing customer transactions and
direct marketing activities, but position requires some sitting,
including for meetings and computer work. Associate will frequently
stand or walk throughout different areas of banking center and when
conducting outside sales act ivies. Standing and walking may be required
for sustained periods of time for moving from one work site to another
both inside and outside the banking center and for conducting banking
transactions. Periodic driving for outside sales activities and
training. Reaching may be required involving extending arms in any
direction. Office equipment, such as a computer and telephone will be
used, requiring the use of hands and fingers to manipulate a keyboard or
keypad. Visual ability to read a computer screen or written documents is
necessary. Speaking ability to express or exchange ideas; impart oral
information to customers, coworkers, or to the public; or convey
detailed or important spoken instructions by means of the spoken word is
required. Hearing is necessary to receive detailed information through
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Personal Banker jobs in Shawnee, KS * Jobs at Academy Bank in Shawnee,
KS * Personal Banker salaries in Shawnee, KS Academy Bank Academy Bank
104 reviews Academy Bank is a family-owned business dedicated to
supporting the financial well-being of the individuals and businesses
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