exceptional customer service to Treasury Management clients by assisting with technical issues related to the installation of software for specific bank products. * Identifies, investigates, and proposes solutions to technical issues. * Works toward a resolution to root causes to prevent recurring issues. * Provides client training via onsite, phone, class room or WebEx. * Tests various files for formatting accuracy and integrity. * Keeps abreast of technology upgrades and product enhancements. * Adheres to Bank policies and procedures. * May perform other duties as assigned. * Typically requires a High School degree or equivalent and 2+ years of directly related experience. * Broad application of principles, theories, and concepts in applicable discipline. * Proficient knowledge of various networks, servers, software and products. * Ability to troubleshoot and resolves technical problems. * Must have effective communication, problem solving, and customer service skills. **Primary Location: **Texas-Houston-TX - Amegy Tower **Work Locations: ** **Organization: **Amegy Bank **Schedule: **Full-time **Job Posting: **Mar 27, 2018