Job Description

Visa is seeking an Analyst, Talent Acquisition Program Management to support and scale Visa’s Global Internship Program. This role owns the end-to-end design, delivery, and optimization of multi-site programs for interns, managers, and volunteers, partnering closely with Talent Acquisition, People Ops, and global stakeholders.

You will balance strategy and execution, managing multiple workstreams, building scalable program frameworks, and using data to drive decisions and continuous improvement.

This role is ideal for someone who thrives in fast-paced, matrixed environments, influences without authority, and turns strategy into measurable, operational impact.

What You'll Do:

**Program Design, Delivery & Operations **

• Design and continuously improve core program components for up to 500 interns, including: Skills development, career and personal growth experiences, mentorship programs, hackathons, case competitions, community-building and social programming

• Support the design and deliver orientation and pre-boarding experiences across 12+ offices in partnership with People Ops teams (End-User Support, Pre-boarding, AskPeople).

• Manage 5-8 concurrent workstreams, ensuring deliverables, timelines, and quality standards are met.

• Act as a subject-matter expert for managers, interns, and site leads, delivering guidance through email, webinars, documentation, and live trainings.

• Support marketing and engagement campaigns

Volunteers Management

• Support the strategy and execution of the North America Internship Program, scaling programs through 50+ site leads and volunteer partners.

Data, Insights & Continuous Improvement

• Own the creation of global program surveys in Qualtrics

• Evaluate program effectiveness and health through quantitative and qualitative analysis, producing annual program read-outs with insights and recommendations.

• Use data and research to identify root causes, optimize processes, and drive operational efficiencies.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 4 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 3-5 years of related experience with a Bachelor’s degree, or +4 years of additional related experience in lieu of degree
• Exceptional attention to detail with a proven ability to build and run multiple programs under competing deadlines
• Experience designing, documenting, and maintaining scalable processes and policies
• Strong consultative and relationship‑building skills, partnering effectively across functions and levels
• Demonstrated ability to develop reporting, metrics, and insights to inform business and program decisions
• Excellent verbal and written communication, including delivering clear, compelling presentations
• Creative, solutions‑oriented thinker with strong problem‑solving and continuous improvement skills
• Leadership presence and credibility to engage senior leaders and global stakeholders
• Strong data analysis, agile execution, and process optimization capabilities
• Proven experience managing multiple workstreams for mid‑ to large‑scale programs
• Experience with event planning and logistics in a professional or programmatic setting
• Experience with ATS and HRIS systems (SmartRecruiters and Workday preferred)
• Advanced proficiency in Microsoft Excel, PowerPoint, Outlook, and Windows environments
• Experience in surveying tools (Qualtrics preferred)
• Proficiency in AI tools to automate workflows, including Copilot and PowerAutomate

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 94,400.00 to 146,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.