Community Relations Representative I/II Bilingual Spanish/English
Community Relations Representative I/II (Bilingual Spanish/English) - Austin, TX (PS4606) Austin, Texas, United States Marketing PS4606 Requisition # Jul 02, 2018 Post Date Your Talent. Our Vision. At Anthem, Inc., its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. Community Relations Representative I/II The use of this job is limited to the Medicaid Plan Marketing business unit. Responsible for developing and maintaining new contacts and/or partnerships in the community. Primary duties may include, but are not limited to: * Leads and manages strategies within a specific territory or business initiative. * Acts as liaison with community advocacy groups that impacts target population. * Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community. * Assists members and potential members with benefit and/or enrollments inquiries. * Identifies cultural issues regarding current and potential members and communicate issues to management. * Tracks all marketing and sales activities and maintains sales database. * Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences. Qualifications: * Requires a high school diploma * 2 years of experience in healthcare or sales/marketing environment * Or any combination of education and experience, which would provide an equivalent background. * AD or BA/BS preferred. * Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred. * Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required. * State health insurance licensure preferred. * Certification in Community Health Worker (CHW Promotora) and or Master of Wellness preferred. * Bilingual Spanish/English required. * Knowledge of Medicaid Products and community resource within the Travis Service Delivery Area preferred * Social Work background. * Able to work a flexible schedule including evenings and weekends. * Proficient in Microsoft Word, Excel, and Outlook. Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.