Job Description
Position: UX Content Designer
Location: NYC, NY
Duration:Long Term Contract
Job Responsibilities
- Collaborate with product, technology, design and research partners to create simple, elegant solutions to complex user problems
- Identify opportunities for research activities (user interviews, surveys, focus groups, usability studies, etc.) and leverage findings to optimize product design and development
- Leverage user insights and data to develop end-to-end content strategy for customer-centric digital experiences
- Partner with designers to create user experience (UX) artifacts for web, mobile and omni-channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes)
- Plan, write and shape digital content (User interface (UI), product education, naming conventions, navigation, etc.
- Share work across the organization through design reviews, product reviews and more
Required Qualifications, Capabilities, and Skills
- Bachelor’s Degree (or higher)
- Minimum of 7 years’ experience writing across digital channels and platforms (web, mobile, email, social media, etc.
- Experience with user experience (UX) Writing required
- Excellent written and verbal communication skills
- Thorough knowledge of English language, grammar, spelling, punctuation and usage
- Experience working with brand standards
- Proactive, solution-oriented mindset with strong attention to detail
- Record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
- Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
- Strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholder