Job Description

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

The Markets & Securities Services (MSS) business encompasses HSBC’s sales and trading operations for institutional and corporate clients. Markets has four core businesses which include Foreign Exchange, Equities, Securities Financing and Fixed Income. HSBC buys/sells both cash and derivative products with a focus in the US to deliver international products to our US-based clients, as well as delivering US products to our international client base.

Our global network provides the advantage of being able to connect with senior leaders, industry professionals and peers from all over the world. They are on hand to give you advice about multi-asset services and market-leading products. Our strong position in the global markets gives you an established platform to start building your career.

The Non-Financial Risk team is a function that sits within the MSS Chief Operating Office and broadly supports the MSS business. The Non-Financial Risk team helps manage and control non-financial and new risks in the business, including but not limited to operational, conduct and product lifecycle risk.

An overarching purpose is to protect HSBC, its People, Clients and Financial Markets by helping safeguarding the delivery of fair outcomes to our customers and avoiding disruption of the orderly and transparent operation of Financial Markets.

Reporting, and functionally accountable to the Americas Head of Non-Financial Risk for MSS. The successful candidate will provide cross-asset support to the MSS business and support the Bank’s non-financial risk agenda including continued assistance with regulatory programs and key Group transformation programs.

The role holder will support the non-financial risk and control framework within the Americas, contribute to the effective execution of regional governance, support the and assurance team within the MSS Non-Financial Risk team.

They will play a key role in helping support and, where necessary, leading the enhancement/improvement of controls and best practices within the region.

The role holder will need to work closely with the other Regional control teams, Governance team and Assurance team, as well as business management community and their support functions to collectively ensure the effective implementation and design of control standards, governance and procedures with the aim of sharing and promoting best practice. They will also play a key role in helping support the enhancement/improvement of controls and best practice within the region.

Key Accountabilities

The role of the Non-Financial Risk Officer is to help facilitate business in the effective design of the control framework and to ensure its ongoing operating effectiveness within an agreed risk appetite.

Responsibilities include:

Risk & Control Assessments

• Proactively identify emerging risk areas impacting MSS business, including review of trigger events.

• Support oversight of risks and controls in coordination with business management.

• Support the Compliance Detailed Self-Assessment and Operational Risk and Control Assessments for the MSS business and ensure guidance is consistently applied across MSS assessments.

• Support the embedding of the Periodic Risk Assessment for the Americas Region.

• Work closely with business management, support functions, and Risk Stewards to ensure robust controls are in place and act as an additional point of escalation with regards to downstream control issues. Influence support functions in their remediation of control gaps.

• Support issue management processes and generation of management information.

Assurance & Audit Engagement

• Act as a point of contact regarding Audit and other independent second line of defense exams and reviews.

• Monitor the implementation of Management Action Plans (MAPS) across the Americas to ensure timely remediation and appropriate escalation.

Change

• Assist with the identification of control enhancements within the current control environment and, therefore, the control change agenda across asset classes.

• Collaborate with business management and the Non-Financial Risk team across asset classes to understand key risks, and identify new and emerging risks.

Observation of Internal Controls

• Help maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators

• Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of business activities associated with the role, specifically HBUS, HSI, and HNAH internal controls and compliance policies and manuals

Requirements

ESSENTIAL EXPERIENCE

• Degree holder, preferably with a professional qualification, with background knowledge of internal control and risk management in Markets

• Experience in business management or risk/control roles within a Markets business

• Basic understanding of Markets business and products

• Strong Excel & PowerPoint skills coupled with strong analytical skills to enhance procedures and controls

• Excellent written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies

• Strong problem solving and prioritization skills and be able to perform multitask under pressure with a keen eye for detail

• Excellent team player with a proactive and self-motivated attitude and ability to think and act independently.

ESSENTIAL SKILLS/COMPETENCIES

• Confident and able to communicate at all levels

• Able to multi-task and prioritize

• A proactive, self-starter, who can be relied upon to act on initiative

• ‘Can do’ attitude with a willingness to roll-up sleeves in order to get things done

• Able to balance structure & best practice versus pragmatism

• Strong commercial awareness

• Understands, follows, and demonstrates compliance with all relevant internal and external rules, regulations, and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC internal controls and compliance policies and manuals

• Excellent written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies

• Strong problem solving and prioritization skills and able to multitask under pressure with a keen eye for detail

• Excellent team player with a proactive and self-motivated attitude and ability to think and act independently

DESIRABLE SKILLS/COMPETENCIES

• Strategic thinker with strong analytical and project management skills to enhance procedures and controls

• Well-developed leadership and people management skills, able to drive change and provide positive influence to achieve organizational goals

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.