Health is the Northeasts largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position. Under general supervision, performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department. Reports to the department supervisor or designee _ _ Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of medical assistant certification program preferred. A bachelors or other non- clinical degree combined with an interest in healthcare and excellent problem- solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience. Skills and Experience: Skills and experience typically acquired through a minimum of one-year prior experience in a clinical or customer service setting as determined by the department (a bachelors degree may be substituted for experience) Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include: · Up to 8% company retirement contribution, · Generous Paid Time Off · 10 paid holidays, · Paid professional development, · Generous health and welfare benefit package **Primary Location: **Boston MA - Kenmore **Work Locations: ** **Job: **Medical Assistants/Medical Secretaries **Organization: **Atrius Health **Job Level: **Individual Contributor