We are now hiring Req #111 Customer Service ITM Agent Hourly FT - Non Officer Tuesday, June 19, 2018 - At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships and making dreams come true. The ITM Agent is responsible for providing excellent customer service to customers by focusing on assisting customers with account transactions and requests received via the Interactive Teller Machine (ITM). The ITM Agent sells and sells and cross-sells Bank products to new and existing customers by assessing the customers needs and being knowledgeable of the features and benefits of the products; processes transactions via teller machine accurately and efficiently in accordance with established policies and procedures; verifies transactions and resolves discrepancies; balances daily transactions and verifies cash totals; investigates and resolves out-of-balance conditions; provides information and assistance on all BankPlus products and services, including fee schedule, CallPlus, e-BankPlus, CheckCards, branch information, i.e. location, hours; discloses APY on all deposit accounts and provides annuity referrals to proper lines of business. Maintains a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Banks standard of conduct. This position requires a High School diploma and two years similar experience in a professional environment working with loan documents. Must possess excellent verbal and written communication skills. Knowledge of proper English and punctuation is necessary. Must possess basic PC skills and have knowledge of all Microsoft office products. We expect high performance from every employee. High performance employees are those individuals who successfully accept the challenge of our environment while having fun as a loyal member of the BankPlus team. We maintain a drug-free workplace and perform pre-employment substance abuse testing. BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Hourly High School Ridgeland, MS, USA