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Customer Service Center Agent

Bankplus

Customer Service Center Agent

Ridgeland, MS
Full Time
Paid
  • Responsibilities

    We are now hiring Req #3 Customer Service Center Agent Hourly FT - Non Officer Friday, March 23, 2018 - At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships and making dreams come true. The CSC Agent is responsible for being on-time, professional, knowledgeable, and courteous. Additionally, the agent is responsible for providing excellent customer service to internal and external customers on all BankPlus products and services. Maintains a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Banks standard of conduct. This position requires a High School diploma and two years similar experience in a professional environment working in a call center setting. Must possess excellent verbal and written communication skills. Knowledge of proper English and punctuation is necessary. Must possess basic PC skills and have knowledge of all Microsoft office products. We expect high performance from every employee. High performance employees are those individuals who successfully accept the challenge of our environment while having fun as a loyal member of the BankPlus team. We maintain a drug-free workplace and perform pre-employment substance abuse testing. BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Hourly High School Ridgeland, MS, USA

  • Industry
    Financial Services