JOB DESCRIPTION   JOB TITLE: Teller 1   DEPARTMENT/UNIT: Relationship Banking REPORTS TO: Branch Manager   JOB SUMMARY:   The Teller 1 greets customers, processes transactions and ensures that customer expectations are being met through extraordinary customer service. The position requires a working knowledge and adherence to all policies and procedures and strict adherence to regulations and compliance initiatives. The Teller 1 embraces “Do what’s right” as the singular priority in all activities.

ESSENTIAL FUNCTIONS:

• Processes deposits, withdrawals and loan transactions of all types, ensuring proper endorsement and “float” assignments
• Cashes checks adhering to “check cashing policy”; gains approval when necessary
• Maintains proper currency limits
• Sells money orders, treasurer’s checks, Travelers Cheques and savings bonds
• Reconciles cash and transactions each day to within balancing standards and assists in basic office settlement
• Maintains an orderly work area and ensures that all negotiable and confidential records are properly secured; maintains confidentiality of depositor information
• Understands and adheres to all security and dual control procedures
• Continues to build on a basic understanding of all Bank products and services
• Responsible for referrals of all products and actively participates in Branch and individual goals
• Ensures a mutually respectful workplace
• Educates customers to do the right thing financially

  JOB REQUIREMENTS: 

• Minimum 6 months experience as a Teller or in a customer service position
• High School diploma or equivalent
• Committed to delivering extraordinary customer service at all times and adhering to the Being Beneficial Service Principles
• Able to converse with customers in a friendly manner and answer basic banking questions; committed to educating customers
• Able to multi-task
• Able to settle work quickly with a minimum of differences

    JOB LOCATION Philadelphia, Pennsylvania, United States

POSITION TYPE Full-Time/Regular