Hours: 40 hours per week. Must be able available to work between the business hours Monday-Friday 8:00 AM to 5:00 PM. Hours will and can vary based on the scheduled needs of the department. Need to be flexible and open to working other shifts if needed.

Prosperity Bank is seeking to fill the position of Full Time Merchant Deposit Capture Specialist in OKC at our 23rd St. banking center.

The Merchant Deposit Capture Specialist will be responsible for work in the Merchant Deposit Capture Department.  This position will also support Treasury management functions.  Work will include handling multiple tasks and duties relating to setup, monitoring and ongoing maintaining of Merchant Deposit Customers, including customer, vendor contact and support. Provide assistance and to Treasury Management and Merchant Deposit Capture Departments.

THE ESSENTIAL FUNCTION AND DUTIES OF THE POSITION ARE:  

1. Assumes responsibility for effective and timely performance of assigned functions.

• Duties relating to setup and support of customers using Merchant Deposit Capture product.
• Preparation and coordination of Merchant Deposit Capture risk assessment
• Coordination and daily management of overall MDC activities
• Technical knowledge and assistance with department projects and customers as needed.
• Work with other departments during MDC implementatiosn and conversions.
• Assist in development of processes and procedures of the MDC department
• Work closely as needed with MDC product vendors
• Requires attention to detail with accuracy and timeliness  
• Assist with customer phone calls and inquiries relating to MDC and cash management products
• Preparation and completions of forms, document scanning and other matters relating to customer records.
• Cross-train and backup throughout cash management/treasury management and MDC operations.
• Inventory and tracking responsibilities for MDC customer equipment
• Monitoring and coordination of MDC product fees and expenses
• Daily interaction with customers, department team members and banking centers.
• Other duties as assigned.

 2. Assumes responsibility for establishing and maintaining professional business relations with external customers, internal customers, and vendors. 

• Obtains and conveys information as needed. Composes correspondence as needed.
• Resolves (or refers) questions and requests promptly and courteously. Quick and accurate follow-up to service and support request and issues is expected.  
• Acts in a courteous and professional manner.
• Maintains confidentialty of customer information.

 3. Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank Associates, Management and Vendors. 

• Assists related departments as needed.
• Supports cash management/treasury management and MDC personnel as needed.
• Keeps management informed of area activities, risks, trends and of any significant problems.
• Attends and participates in meetings as required.
• Completes required reports and related documents.

 4. Assumes responsibility for related duties as required or assigned. 

• Stays informed of changes in area policies, procedures, and requirements.
• Ensures that work area is clean, secure, and well maintained.
• Completes special projects and tasks as assigned.

Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!

Come join our team and explore the endless possibilities that a career in banking can provide!

A pre-employment credit check will be performed on all qualified applicants.

Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member FDIC.

Required Skills

Accurate and attentive to detail.

Well organized.

Ability to assist others.

Able to use PC, calculator, phone and all related business equipment.

Strong communication skills.

Regular attendance required.

Required Experience

High school graduate or equivalent. Some college preferred.

General banking knowledge, cash management knowledge desired.

1-3 years banking or office experience or equivalent higher education experience.

PC computer skills required.

Use of Microsoft Office products, specifically Microsoft Word and Excel.

Accurate and attentive to detail.

Well organized.

Ability to assist others.

Able to use PC, calculator, phone and all related business equipment.

Strong communication skills.

Regular attendance required.