Deposit Operations Specialist Brentwood Bank 4 reviews - Bethel Park, PA 15102 Brentwood Bank is an innovative, customer-focused community bank with one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal. We are looking for exceptional people with a positive attitude, willingness to help others and be part of a great team. We are seeking a full-time Deposit Operations Specialist. The Deposit Operations Specialist is responsible for performing a variety of complex duties to support the deposit operation function including processing customer requests, balancing reconciling duties, maintain various account reporting and records, resolving both internal and external customer issues. Essential Duties and Responsibilities: * Serve both branch internal customers and external customers with consistent and superior customer service. * Perform daily Deposit Operations functions, including but not limited to Item Corrections, Return Items, ACH Processing, Wire Transfer processing, Deposit Corrections (check processing errors & corrections), and Decedent Processing. * Perform tasks relating to the Banks debit card portfolio, including resolving issues with card ordering and printing, reissuing cards, EFT adjustments, ATM deposit adjustments, card limit increases, compromised cards, fraud cases, and cardholder disputes. * Assist Accounting personnel with resolving Check Processing issues/errors, Federal Reserve adjustments, and other issues related to General Ledger accounts used by Deposit Operations. * Assist in the resolution of issues with customers'/deposit products & services/processing. * Produces and distributes deposit statements and other customer notifications * Responsible for reconciliation of deposit operations to the GL * Perform and verify deposit rate changes * Processes ACH batches for cash management customers * Ensure adherence with all bank policies, procedures, regulatory requirements, compliance standards and risk management * Promote internal communications with all Bank departments to ensure quality and consistency in the processing of branch products and service offerings * Represent and promote favorable image and uphold the Banks reputation through involvement in community activities. * Other duties as assigned. Knowledge, Skills, Abilities and Requirements:

• High school diploma or equivalent experience * One-year experience within deposit operations preferred * Proven knowledge of deposit products and applicable regulations * Critical thinking, ability to solve problems and suggest procedural efficiencies Demonstrated superior customer service skills * Excellent organizational and time management/prioritization skills * Self-directed. Ability to work autonomously and to organize/prioritize work and meet deadlines. * Strong MS Office Suite skills * Job requires the ability to see fine print on checks and other printed material as well as small lettering on a computer screen. * Job requires the ability to hear and listen to customers on the telephone to process their transactions and clearly communicate with the customer. * Job requires general minimal lifting to 30 lbs. * Job requires keystroke finger abilities, bending or stretching for short periods of time. Must be able to sit for extended periods of time while performing tasks. * Job may require working evenings and Saturdays. Job may require local travel between branches or offsite travel for training. Brentwood Bank is an EOE AA M/F/Vet/Disability Employer Job Type: Full-time Experience: * Deposit Operations: 1 year Education: * High school or equivalent 11 hours ago - save job