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Business Analyst Associate - 2022

Learn more about Capital One
Capital One

Capital One

Business Analyst Associate - 2022

McLean, VA
Full Time
Paid
  • Responsibilities

    Center 1 (19052), United States of America, McLean, Virginia

    Business Analyst Associate - 2022

    Who We Are

    At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

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    Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

    In our 25 years as a founder-led public company, Capital One has grown from a small, credit card start-up that pioneered the use of predictive modeling into one of the largest, fastest-growing, and most dynamic financial technology companies. At Capital One, we believe our success is fueled by data-driven insights, deep customer understanding, and innovative business strategy.  We’ve helped transform cities and communities by attracting incredibly talented associates with the audacity to think they can change the world and the humility to understand they need a whole lot of help to make it happen. 

    If you’re interested in Capital One and a development program that enables you to build a strong foundation by focusing on deep analytical challenges and business strategy, then the Analyst Development Program is a great place to begin your career journey.

    As part of the Analyst Development Program, you’ll have access to:

    • Hands-on experiences in two distinct roles in the first two years
    • Consistent, meaningful interactions with senior leadership
    • Experiential training weeks focused on leadership development, strategic problem-solving exercises, and networking activities with your class

    As a Business Analyst, you will apply your strategic and analytical skills to major company challenges. This role will enable you to build your business management skills by developing and deploying strategies that ultimately impact the bottom line. You will act as a business consultant to drive recommendations and implement solutions. You will do this by collaborating with colleagues across product, tech, sales, operations, design, data science, engineering, and finance in an environment that values your unique insights, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. Through our best-in-class analytical practices, you’ll help us quickly identify, build, and test our way to success. 

    In your role, you will:

    • Use modeling and analytics to understand how business decisions impact our bottom line. This may include identifying the right products for the right customers, assessing risks, determining fraud policies, or optimizing our lending practices. You will also work with governance teams to change or approve new credit policies. 
    • Develop marketing strategies to bring solutions and products to life. This work could encompass optimizing marketing spend, identifying customer segments, or monitoring the success of ad campaigns.
    • Seek to understand a user’s underlying needs by analyzing product functions and processes built around those needs. You would identify areas for improvement or growth and make data-driven decisions to improve our products. Your customers can be both internal and external to Capital One.
    • Support internal business planning and forecasting by using various data mining and data aggregation tools to identify inefficiencies in existing operations. 
    • Develop hypotheses and set up your own problem frameworks to test for the best solutions. You will also scope the operational feasibility, lead implementation efforts, and monitor the success of your solutions. 
    • Learn how to leverage new tools and technologies. For example, using machine learning to determine how we lend to customers.
    • Help create new solutions rooted in empathy and research that assist all customers as they work to better manage their finances.
  • Qualifications

    The Ideal Candidate Would Be:

    • Curious & Analytical - You ask why, explore, and bring your unique perspective to the table. You’ll grow comfortable with ambiguity, fueled by a hunger to learn and constantly seeking out new challenges. 
    • Action-Oriented & Committed - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, are up for juggling multiple deliverables, and prioritize your work while always utilizing data analysis, technology, and human centered design to understand how the solutions you are creating affect your customer. 
    • Up for a Challenge & Hardworking- Big, undefined, complex problems will be exciting for you as you work to identify well-rounded solutions. 
    • Passionate & Customer-Focused - You will empathize with those around you and care about their success, as you bring people together around what’s possible. You have the desire and ability to connect and empathize with our customers.
    • Communicative & Inclusive - You always keep the people around you in the loop and are excited to communicate complex ideas clearly to make sure your co-workers understand the “why” behind their work and their key priorities.
    • Collaborative & Team-Oriented - We thrive in a collaborative team environment. As part of our crew, you will learn to energetically rally diverse groups in pursuit of a common goal. 
    • Innovative & Entrepreneurial - You have an entrepreneurial spirit and get excited about creating new businesses and reinventing current ones. Your aptitude for and interest in building tech solutions will stand out.

     

    Basic Qualifications:

    • Bachelor’s degree or higher obtained between December 2020 and August 2022

    AT THIS TIME, CAPITAL ONE WILL NOT SPONSOR A NEW APPLICANT FOR EMPLOYMENT AUTHORIZATION FOR THIS POSITION.

  • Industry
    Financial Services
  • About Us

    If you’ve heard our name before and are eager to find out more about us, hold that thought. Because we’re here to lift the lid on our collaborative and empowering culture, our diverse and supportive teams, plus our innovative approach to banking. Add to that the huge range of training, professional development, and personal growth opportunities we offer, and it should be easy to see why so many people are choosing to explore life at Capital One.