Job Description

As a Business Consultant on the GTM Services (GTMS) Business Strategy & Operations team, you will play an important role in driving the strategy and supporting day-to-day operations of this Client Services (CS) team. This is an individual contributor role, but may be responsible for leading project teams.

• Responsibilities

• Support the tracking, reporting, and management of OKRs for GTMS, Business Operations, and business units within GTMS

• Collaborate with global and regional GTMS leaders to analyze performance data to identify opportunities and recommendations for improvements

• Develop presentations (MBRs, QBRs, etc.) for executive review

• Plan and execute internal events and meetings

• Lead or support process improvement initiatives or other cross-functional projects to optimize operations for GTMS

• Support other GTMS initiatives/projects/task forces, as needed

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

_ Basic Qualifications & Attributes_

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor and attention to detail
• Self-starter with the ability to manage multiple priorities while working cross-functionally in a matrixed organization
• Curiosity to understand the business
• Proven ability to establish productive working relationships with staff and management at all levels
• Proficient with the following MS Office applications: Outlook, Excel, Word, PowerPoint, Visio, and SharePoint
• Ability to set priorities and manage expectations while working as part of a team or independently
• Develop and support various regional communications for CS teams and internal partners
• Strong verbal, written, presentation, and interpersonal skills are required

Preferred Qualifications & Attributes

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience working in a client facing role
• Advanced proficiency with MS Excel, PowerPoint, and SharePoint
• Proficient with MS Power Automate and Power Apps
• Experience in payments industry
• Knowledge of project management standards
• Lean Six Sigma Certification
• Strong storytelling ability to convey relevant information and recommendations

Additional Information

** Work Hours:** Varies upon the needs of the department.

** Travel Requirements:** This position requires travel 5-10% of the time.

** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500.00 to 163,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.