Business Leadership Program Overview:

Synchrony’s Business Leadership Program (Full-Time) is a two-year, three-rotation experience that will help you develop the skills needed to accelerate your career. You’ll gain deep expertise in one of our 10 Tracks, taking on three unique roles to explore different areas of your chosen function. During the two years, you will also engage in a collection of immersive experiences designed to deepen your business knowledge, drive cross-functional exposure, broaden your network, and pay it forward within your community.

The program provides successful graduates with the strong foundation of skills and experiences they need to grow their careers and position themselves for future leadership roles.

Operations Full-Time BLP Experience: What You’ll Accomplish

The BLP Operations track is designed for high-potential candidates who are looking to become leaders in the largest function within Synchrony.  

An Operations BLP will gain exposure to many key business areas under our umbrella: Servicing, Collections, Recovery, Fraud, Security, Analytics, Surveillance, Customer Solutions, Technology, and Operational Governance, just to name a few.   You will:  

• Gain critical insight into our customer experience through customer interaction assessments, performance trending and analysis reviews, servicing technology launches, and process improvement initiatives.

• Sharpen analytical skills via the development of strategic operational plans, workforce capacity strategies, and cost/benefit assessments.  

• Strengthen critical project, process and people management skills.

• Collaborate with peers in Technology on periodic initiatives and activities

What do we look for in all potential BLPs?

• Ability to effectively work independently and within collaborative teams 

• Proven leadership both inside and beyond the classroom

• Strong project management and communication skills

• Demonstrated flexibility, adaptability, and passion for learning 

• Passion for excellence with high integrity and a commitment to quality

• Relevant internship or co-op or equivalent work experience

Desired Characteristics for the Operations Track

• Demonstrated ability to lead and take initiative

• Excellent communication, interpersonal, and influencing skills

• Excellent written and verbal communication skills 

• Passion for excellence with high integrity, and commitment to quality

Basic Qualifications & Requirements

• Bachelor’s degree in a field of business (Finance, Supply Chain, Economics, Business Management, Entrepreneurship, Logistics, Marketing, etc.)

• Excellent academic record – Minimum overall 3.0 GPA

Additional Eligibility Requirements

• You must be 18 years or older 

• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. 

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. 

• Geographic mobility: Ability to relocate based on program or business direction

Participants will receive full relocation benefits (if moving 50 miles or more) and cost of living adjustments according to market when rotation assignments require them to live/work in California, Chicago, or Metro NY. For additional details about our BLP benefits, visit www.synchronyuniversity.com.   

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks, with more than 60% of our workforce engaged, you’ll find community to connect with and find opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health & wellness, home & auto, travel, and consumer banking products.

Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank.