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Quality Engineer

Eileen Fisher

Quality Engineer

Irvington, NY
Full Time
Paid
  • Responsibilities

    +--------------------------------------------------------------------------+ | Provide operational support and service for key wholesale accounts. | | Support Sales team with operational functions.  Assist the Sales | | Operations team with coverage and work overflow when needed. Will have | | an account structure to oversee and assist with departmental initiatives | | as needed. | | | |   | | | | PRIMARY ROLES & RESPONSIBILITIES: | | | |   | | | | Account Management, Order Maintenance, Service Accounts, Compliance | | Management, Shipping Management, Returns Management, Information | | Application, Market/In-Season Support and Product Knowledge. | | | | - Supports operational duties related to Enterprise Resource Planning | | (ERP), including setting up accounts, entering and maintaining | | orders, research and processing of return authorizations, etc. | | - Electronic Data Interchange (EDI) responsibilities | | - Knowledgeable of Routing Standards and compliance requirements for | | assigned accounts. Use this information to maintain accuracy in ERP | | and internal processes | | - Provide professional and timely support to accounts. | | - Partner with internal teams in support of the work. | | - Chargeback prevention and resolution. | | - Responsible for running daily departmental reports and taking action | | as needed. | | - Ensure accounts shipping needs are being supported and aligned with | | department strategies. | | - Responsible for filling out various forms and maintaining | | department records. | | - Miscellaneous duties including virtual filling, covering for other | | members of the team, department projects, etc. | +--------------------------------------------------------------------------+

     

    Required Skills

     

    REQUIRED SKILLS

    • Excellent communication skills, both verbal and written
    • Intermediate level in Excel and proficient in other MS Office programs (especially Outlook).
    • Detail oriented with strong organizational skills
    • Strong analytical and strategic thinker
    • Occasional travel to other locations

     

    REQUIRED EXPERIENCE

    • Knowledge and experience in a related professional field
    • Experience with Blue Cherry system is a plus

     

    EDUCATION: 

    College degree or equivalent

     

    REQUIRED COMPETENCIES

    Strategic

    • Anticipatory
    • Building trust & relationships
    • Conflict management
    • Risk management

    Core

    • Communication
    • Action oriented
    • Problem solving
    • Negotiation
    • Teamwork
    • Collaboration

    Support

    • Continuous learning and professional development

    Desired Competencies

    • Cultural competence
    • Influence
    • Innovation
    • Stress tolerance

     

    Required Experience

  • Qualifications

     

    REQUIRED SKILLS

    • Excellent communication skills, both verbal and written
    • Intermediate level in Excel and proficient in other MS Office programs (especially Outlook).
    • Detail oriented with strong organizational skills
    • Strong analytical and strategic thinker
    • Occasional travel to other locations

     

    REQUIRED EXPERIENCE

    • Knowledge and experience in a related professional field
    • Experience with Blue Cherry system is a plus

     

    EDUCATION: 

    College degree or equivalent

     

    REQUIRED COMPETENCIES

    Strategic

    • Anticipatory
    • Building trust & relationships
    • Conflict management
    • Risk management

    Core

    • Communication
    • Action oriented
    • Problem solving
    • Negotiation
    • Teamwork
    • Collaboration

    Support

    • Continuous learning and professional development

    Desired Competencies

    • Cultural competence
    • Influence
    • Innovation
    • Stress tolerance

     

  • Industry
    Financial Services