+--------------------------------------------------------------------------+ | Provide operational support and service for key wholesale accounts. | | Support Sales team with operational functions. Assist the Sales | | Operations team with coverage and work overflow when needed. Will have | | an account structure to oversee and assist with departmental initiatives | | as needed. | | | | | | | | PRIMARY ROLES & RESPONSIBILITIES: | | | | | | | | Account Management, Order Maintenance, Service Accounts, Compliance | | Management, Shipping Management, Returns Management, Information | | Application, Market/In-Season Support and Product Knowledge. | | | | - Supports operational duties related to Enterprise Resource Planning | | (ERP), including setting up accounts, entering and maintaining | | orders, research and processing of return authorizations, etc. | | - Electronic Data Interchange (EDI) responsibilities | | - Knowledgeable of Routing Standards and compliance requirements for | | assigned accounts. Use this information to maintain accuracy in ERP | | and internal processes | | - Provide professional and timely support to accounts. | | - Partner with internal teams in support of the work. | | - Chargeback prevention and resolution. | | - Responsible for running daily departmental reports and taking action | | as needed. | | - Ensure accounts shipping needs are being supported and aligned with | | department strategies. | | - Responsible for filling out various forms and maintaining | | department records. | | - Miscellaneous duties including virtual filling, covering for other | | members of the team, department projects, etc. | +--------------------------------------------------------------------------+
Required Skills
REQUIRED SKILLS
REQUIRED EXPERIENCE
EDUCATION:
College degree or equivalent
REQUIRED COMPETENCIES
Strategic
Core
Support
Desired Competencies
Required Experience
REQUIRED SKILLS
REQUIRED EXPERIENCE
EDUCATION:
College degree or equivalent
REQUIRED COMPETENCIES
Strategic
Core
Support
Desired Competencies