You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Merchant & Network Services (GMNS) brings together American Express' merchant and network-related businesses. The mission of the Global Strategy & Capabilities (GS&C) group within GMNS is to be essential to merchants and partners globally by delivering an easy, streamlined, beneficial experience that enables them to meet their goals and serve their customers. GS&C consists of a diverse set of teams that support the business. This role will be an integral part of the Strategic Initiatives & Transformation team that supports the GMNS business globally by leading key strategic projects and transformation initiatives.

As part of GS&C, the Strategic Initiatives & Transformation team is a project-based, internal consulting group responsible for leading key strategy and process optimization projects, as well as large transformational programs across GMNS that fuel growth for the company. The team are strategic leaders with a point of view, helping to answer key business questions that bridge thoughtful strategy, detailed planning, and realistic focused execution that align to the GMNS priority areas. The intern will play a key role in the delivery and support of these priority initiatives and this role will require effective collaboration with senior leaders and business partners across the organization.

This position will report to the Director, Strategic Initiatives & Transformation.

Responsibilities

• Project Delivery: Lead delivery of strategic and transformational GMNS projects and programs including providing recommendations on optimal structure/processes and driving thought leadership for various workstreams
• Data Analysis: Analyze complex business problems, capture data, conduct external research, and perform analysis to develop recommendations for senior leadership.
• Insight Development: Synthesize complex insights from multiple sources and use frameworks to logically and concisely structure information.
• Thought Leadership: Provide strategic thought leadership and partner with business teams to generate and present implementable solutions.
• Change Execution: Develop change management strategies to enable long-term success of business initiatives.
• External Perspective: Keep informed of relevant news, trends, and ventures in payments and incorporate findings into project deliverables and recommendations.

Qualifications

• Overall intellectual curiosity and proven interest in developments in the payments industry, particularly in the FinTech space
• Strong self-starter with an ability to navigate successfully through ambiguity, create structure, articulate the big picture, and work with limited supervision.
• Excellent project management skills with a sense of urgency for driving projects forward.
• Strong analytical skills and comfort with sizing opportunities (including Excel proficiency)
• Executive presence and strong presentation skills (including PowerPoint proficiency), with comfort presenting to audiences of all levels.
• Ability to navigate highly matrixed processes and teams.
• Preferred: 3 to 5 years' experience within management consulting, financial services or Global Merchant & Network Services.

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.