JOB DESCRIPTION

The Colleague Experience Group (CEG) -Amex’s Human Resources function-is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

RESPONSIBILITIES

Human Resources Leadership Development Program (HRLDP) Internship: The Summer Internship Program gives high-performing master’s and MBA students the opportunity to contribute to strategic, high-impact initiatives aligned with the CEG strategy. Throughout the summer, interns gain meaningful exposure to senior leadership and the diverse functional areas of CEG. At the end of the program, interns present their insights and recommendations to the Chief Colleague Experience Officer, the CEG Senior Leadership Team, and CEG colleagues.

How will you make an impactinthis role?

The Summer Internship Program is the direct pipeline into the Full-Time Human Resources Leadership Development Program (HRLDP), and successful interns may receive an opportunity to return after graduation. Over the course of two years, the full-time program offers three diverse, high-impact, and personalized Colleague Experience Group (CEG) rotations designed to stretch participants and prepare them for larger and more complex roles. The experience is high-touch and supports individual development through senior leader mentorship and coaching. Following program completion, participants transition into roles within the function based on business needs and participant interests.

Successful candidates will demonstrate:

• Self-motivation, proactivity, and a strong sense of ownership to move work forward.
• Leadership experience, with a demonstrated ability to lead people, projects, or initiatives, especially through change.
• Adaptability and a willingness to learn in a fast-paced, changing environment while delivering high-quality work with speed.
• A bility to lead effectively through change by demonstrating curiosity, learning agility, and resilience; asking thoughtful questions; sharing ideas and feedback; and helping others adapt as priorities and ways of working evolve.
• Data-driven analytical thinking and problem-solving skills to generate insights and drive results.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to analyze data, develop insights, and create clear, compelling presentations for executive audiences.
• Strong project management skills, including the ability to develop and manage project plans , stay highly organized, communicate effectively with stakeholders, and consistently drive follow-through and execution.
• The ability to synthesize large amounts of information, including data, stakeholder perspectives, and AI-enabled insights, into clear, actionable recommendations and compelling executive-level communications.
• A willingness to speak up, challenge the status quo, and contribute new ideas.
• Commitment to and passion for building a career in HR.
• Interest in growing a long-term career in CEG at American Express.
• The ability to be based in New York and work in a hybrid model.

QUALIFICATIONS

Required Qualifications

• Current enrollment in a full-time master’s or MBA program in Human Resources, or an HR-related degree program, concentration, or relevant coursework, with academic and/or professional experience that demonstrates preparation for an HR career.
• Expected graduation date between December 2027 and June 2028 for master’s or MBA degree candidates.
• Strong interpersonal and relationship-building skills, including the ability to communicate, influence, and collaborate across all levels.
• Excellent verbal and written communication, presentation, and storytelling skills.

Preferred Qualifications

• 3+ years of professional work experience with demonstrated progression, leadership, or ownership of meaningful projects or initiatives across any function or industry.
• Strong leadership experience with demonstrated ability to lead people, projects, or initiatives - especially through change.
• Experience managing complex projects with multiple stakeholders and competing priorities.
• Demonstrated ability to synthesize complex information and develop strategic, data-driven recommendations for senior leaders.
• A feedback-oriented mindset and self-awareness to support ongoing personal growth.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.