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Campus Undergraduate - 2023 US Consumer Services: Resy Marketing Summer Internship

American Express

American Express

Campus Undergraduate - 2023 US Consumer Services: Resy Marketing Summer Internship

New York, NY
Internship
Paid
  • Responsibilities

    YOU LEAD THE WAY. WE’VE GOT YOUR BACK.

    With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

    At American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    Join Team Amex and let's lead the way together.

    As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Build a dynamic career while doing work that matters for people and businesses everywhere.

    BUSINESS UNIT/ROLE SPECIFIC INFO

    Summer Intern Marketing Analyst Team Placements: Successful candidates will be placed within one of the below areas of the organization:

    US Consumer Services: This team is responsible for making membership essential by creating and delivering our suite of differentiated products & services. This team drives the strategy, sourcing, and delivery of proprietary lend, cobrand, and premium consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.

    Resy: Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to envision the future of hospitality. We serve 6,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.

    WHAT TYPE OF WORK CAN YOU EXPECT TO DO IN MARKETING AT AMERICAN EXPRESS?

    • Analyze data and realize growth opportunities; to help businesses improve performance and drive growth

    • Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services.

    • Build and track performance indicators to better understand customer behavior

    • Develop cost-benefit analyses to resolve feasibility of new opportunities

    • Develop relationships with a variety of internal and external partners

    • Share and leverage best practices and provide consultancy to team

    • Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure effectiveness

    • Find innovative ways to improve the customer experience

    SKILLS/EXPERIENCE:

    • Passion for customer marketing, payments innovation, travel industry and new technology trends

    • Ability to conceptualize and sell ideas

    • Entrepreneurial thinker who’s organized, has great attention to detail, and can multi-task

    • Strong analytical, problem-solving/quantitative skills

    • Willing to take risks and share fresh perspectives

    • Be proficient with analytical and presentation tools, including Excel and PowerPoint

    • Excellent written and verbal communication skills

    REQUIREMENTS/QUALIFICATIONS:

    • Currently enrolled in full-time bachelor’s degree program

    • Students must have a graduation date between December 2023 and June 2024

    Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th.

    Salary Range: $24.05 to $63.00 hourly + sign-on bonus

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  • Industry
    Financial Services
  • About Us

    American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.