Plano Town Center (31064), United States of America, Plano, Texas

Director of Product Management - FS Tech and Data

At Capital One, we think big and do big things. We are a Top-10 bank by deposits—a high-tech company, scientific laboratory, and a nationally recognized brand. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness. Capital One was the first major bank to move to cloud computing and to publish APIs for the Open Banking future.

We are looking for a Product Leader for our Financial Services Technology teams who is imaginative, collaborative, and truly excited about building new, unique products and experiences. You will have the rare opportunity to demonstrate the product development capabilities of Capital One. The ideal candidate is resourceful, creative, analytical, passionate about exploring new ideas, and has great attention to detail.

Responsibilities include:

• Taking a customer-back and evidence based approach to defining, executing, and delivering a product roadmap

• Working with technical customers of a large platform at the center of the company

• Engaging customers directly through a variety of channels to serve as the voice of the customer internally- identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

• Working in a cross-functional group - closely partnering with engineering, design, operations, finance and executive teams to bring a product to life

• Drive the product management practice within the organization, defining expectations and commitments.

Ideal candidates will demonstrate:

• Significant expertise in establishing and developing strong working relationships with all levels of associates and external parties, while maintaining appropriate levels of objectivity to their work

• Ability to work efficiently and effectively in a start-up like environment, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that customers love

• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

• Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterprise.

• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

• History of teamwork and a willingness to roll up one’s sleeves to get the job done

Basic Qualifications:

• Bachelor’s degree 

• At least 5 years of product management experience

• At least 4 years of experiences working with software engineering teams

• At least 3 years of experience in people management

Preferred Qualifications:

• Master’s degree

• 7+ years of experience translating business strategy and analysis into consumer facing digital products

• 7+ years of experience in Agile or Lean product management methodologies

• 5+ years delivering Software as a Service (SaaS), or web API-driven products to technical customers.

• 5+ years of people management experience

• 3+ years experience in human-centered product discovery methods, such as design thinking and service design

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

If you’ve heard our name before and are eager to find out more about us, hold that thought. Because we’re here to lift the lid on our collaborative and empowering culture, our diverse and supportive teams, plus our innovative approach to banking. Add to that the huge range of training, professional development, and personal growth opportunities we offer, and it should be easy to see why so many people are choosing to explore life at Capital One.