2019 Schwab Intern Academy Schwab Technology Services -Job ID: 1219-45450 Job Category: Campus Programs/Internships Relevant Work Experience: No Work Experience Current Licenses / Certifications: None Position Located In: OH - Akron, OH - Cleveland Education: HS/GED Job Type: Full Time Description: -We believe that, when done right, investing liberates people to create their own destiny. We are drivenby our purpose to champion every clients goals with passion and integrity.We respectand appreciate the diversity of our employees, our clients, and the communities we serve.We challengeconventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of own your tomorrow every day.We championour employee strengths, guide their development, and invest in their long-term success.We hireoptimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed. As a company, we were established byChuckover 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future. Work with a company that has been challenging the conventions of the financial services industry for over 40 years through an internship with Charles Schwab. Schwabs mission is to help our clients create a better future for themselves, their families, and their communities. It is summed up in our tagline Own your tomorrow and it permeates everything we do. The design of the program invites interns to engage directly in Schwabs culture of service, while challenging them with a blend of learning programs, team-building activities, networking opportunities, and enriching work projects. Features of our 2019 program include: -Business Track Project: Work with a Schwab organization that provides a meaningful and valuable experience to translate classroom learning into real business projects. -Intern Cohort Project: Partner with other interns to brainstorm, discuss learning experiences, and present solutions. -Learning Activities: Participate in facilitated classroom training, team discussions and events, individual assessments and activities, senior leader meetings, and on-the-job training. -Dedicated Intern Manager: Receive regular feedback from your manager, participate in career-related discussions, and provide your own feedback. -Strengths Application:Learn about yourself and how to apply your unique strengths, abilities, and goals to the work you do as part of Schwabs strengths-based culture. -Mentorship &Networking:Build your professional network by interacting with professionals across Schwab, including senior leaders, peers, and Schwab Intern Academy Alumni. We look for students with: -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations Because interns are considered a primary pipeline for full-time opportunities, every intern candidate must be eligible for full-time employment upon graduation and must also meet the following requirements: -Enrolled in a current undergraduate program tracking to a bachelors degree -Plan to graduate between December 2019 and May/June 2020 -Must be able to work full time and be on-site at assigned Schwab location during the 9-week program (June 10 to August 9) -Have specific skills as needed by the hosting Business Track Schwab is recognized as an industry leader, and our welcoming culture will embrace your individuality and partner you with other like-minded and solution-focused students. We will invest in your summer experience by providing you direction and leadership for a robust and well-rounded internship, as well as helping you focus on a potential future career with Schwab. Schwab Intern Academy is our centrally managed summer internship program that recruits juniors and rising seniors within a year of graduation. As an affirmative action employer, Schwab takes affirmative action to employ qualified minorities, women, individuals with disabilities, and protected veterans in our intern program. As a culture that values Diversity and Inclusion, Schwab encourages the application of Women, Minorities, Individuals with Disabilities and Protected Veterans. BusinessTrack Job Descriptions: Project Management Schwab Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. PMs lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. Our Interns will support project/program management on large initiatives through the following activities: -Assist with managing project forecasts and reconcile with actuals, including invoice processing -Track resource allocations and actuals -Assist with the creation of presentations to project/program leadership -Manage all project documentation in SharePoint -Calendar and plan for meetings and workshops -Publish meeting agendas, take meeting minutes, track risks and issues -Assist with the tracking of business and technical deliverables and keeping the project plan up to date Key Skills for Success -Excellent written/verbal communication skills -Highly organized and able to manage a large number of tasks at once -Able to work independently, seeking guidance at appropriate times -Aptitude with financial data, attention to detail -Strong interpersonal, negotiation, facilitation, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills -Able to quickly understand organizational culture, structure, and constraints -Communicates with stakeholders and can identify their needs Cross Enterprise Services Team Our Opportunity: This role is on the Cross Enterprise Services Team and is part of the Schwab Technology Services organization. You will be part of a team modernizing Schwabs key Offer/Order (O2) system and will work with a highly talented team of technical professionals focusing on Java, Pivotal Cloud Foundry (PCF), web services, and object oriented development. The scrum team utilizes Agile methodologies for overall project implementation. The position requires highly motivated and focused developers interested in building new and innovative solutions for our Clients. What youll do: -Design and develop the next generation solutions for Schwab Clients and Advisors -Implement continuous integration and deployment strategies leveraging tools like Bamboo with a DevOps philosophy -Ensure the highest quality software is developed, delivered and maintained -Work effectively as a member of a self-organized Agile Team What you have: Coursework and/or 1-3 years experience in: -Object oriented languages, preferably Java -Software engineering principles such as software design patterns -Database principles such as SQL, Oracle, MongoDB or Hadoop -Knowledge and/or experience in web services design and implementation -JavaScript framework knowledge and/or experience such as AngularJS -Understanding of the Software Development Lifecycle -Strong interpersonal, analytical and problem solving skills -Excellent written/verbal communication skills -Curiosity to understand and leverage new tools and technologies -Strong desire to leverage technology to build products that "wow" users -Excellent team player with the ability to influence and negotiate -Self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems -Bachelor of Science in Computer Science or Masters in Computer Science Operational Process & Controls (OPC) Operational Process & Controls is focused on the development and implementation of a comprehensive process and controls framework to enable Schwab Technology Services, our technology organization with nearly 7,000 members, to deliver on its strategic objectives. Our mission is to ensure key processes and controls effectively address important regulatory, risk and compliance concerns. Included in this mission is business intelligence and data analysis to demonstrate ongoing adherence to and effectiveness of controls. Are you interested in learning about technology processes and controls frameworks? What about working with data to discover insights and influence others to turn them into action? As an intern with our group you will develop the skillset to document end-to-end technology processes and identify needed controls or work collaboratively across our technology organization to deliver impactful analysis and business intelligence. What you'll do: Operational Process & Controls Intern The Operational Process & Controls function is an internal consulting group that works with technology teams to engineer and improve operating processes, while incorporating COBIT 5 controls. These processes will enable our technology organization to reduce risk, provide transparency and optimize resources. During the course of the summer you will learn how to engineer processes using COBIT 5 and best practices frameworks such as ITIL and NIST. You will take part in workshops using Lean IT techniques such as; Value Stream Mapping, SIPOC, and Voice of the Customer and how to conduct a stakeholder analysis. You will also gain a high-level understanding of how a technology organization operates through its processes. Business Intelligence Intern The Business Intelligence function is an internal consulting group that leverages data and technology to build measurement and analytics solutions that help our business partners track progress and make strategic decisions to grow the business. These solutions help Charles Schwab track the health of our technology organization, identify opportunities to reduce risk and increase operational efficiency. Our business intelligence solutions are a critical component in Schwabs commitment to being a leading data-driven organization. During the course of the summer you will learn how business intelligence solutions support a large organization including how to leverage an analytic mindset to develop data solutions to drive informed decision making. You will work on a specific business intelligence project under the guidance of an experienced business intelligence manager. This will include development of business intelligence assets involving complex data sets, identifying key trends and visualizing the findings into a final presentation. During the process you will develop contextual skills with analytical and business intelligence tools such as Tableau, SQL, R and Excel. What you have: -Planned graduation date between December 2019 and May/June 2020, earning a bachelors degree in Information Technology, Engineering, Information Systems, Economics, Hard Sciences, Applied Math, Computer Science, Operational Research or a similar major. -Coursework or interest in learning process optimization, stakeholder analysis or technology best practice frameworks. -Curiosity to learn how a technology organization operates through its processes and applies industry frameworks. -Coursework or interest in learning data analysis, data visualization, SQL, R, or Tableau. -Curiosity to learn how to work with and interpret large data sets and turn the findings into actionable insights. -Excellent communication skills (written and verbal) -Excellent organizational skills, enabling one to manage multiple priorities -Ability to build strong relationships and work effectively with various levels of the organization throughout the Company Client Experience Technology (CET) The Client Experience Technology Organization manages the user experience platforms on which all of Schwabs retail clients and professional advisors perform their wealth management. Platforms include the StreetSmart Edge trading platform, StreetSmart Mobile, Schwab.com web and mobile platforms and Schwab Intelligent Portfolio Web and Mobile platforms. The CET vision is to delight and dazzle clients by transforming their Schwab digital experience with the delivery of innovative solutions via empowered, nimble and highly engaged teams. CET drives transformation focusing on moving faster and achieving operational excellence and providing a consistent client experience. What you'll do: Retail Web Technology Intern The Retail Web Technology team (RWT) is responsible for leading a coordinated technology approach to developing and maintaining Schwabs primary retail digital platform, schwab.com. The ideal candidate has a passion for using cutting-edge technologies to build interactive web applications. As a member of a collaborative development team, the intern will actively participate in ongoing product development, including design, development, review, integration, test, and deployment activities. During the internship, they will participate in various software engineering projects using modern web technologies, advanced development patterns and a component-based architecture to deliver a world-class customer experience. Advisor Mobile Technology Intern The Advisor Mobile Technology team is responsible for designing, building, supporting and involving client-facing native mobile apps for Charles Schwab. The mobile team has traditionally been a key partner working with product teams to deliver excellent client experience to the millions of Schwab users. As a member of the mobile team you will work in one or more product channels to build mobile apps that meet and exceed clients needs, work closely with product teams to pair your mobile technology knowledge with product knowledge to create creative and innovative solution that thrill customers and disrupt competitors. Its an opportunity to both learn and bring your own experiences to help improve Schwabs mobile technology and practices. We are continuously working to embrace the latest technologies and practices to attract and retain top talent and foster a safe environment for personal growth and idea sharing. We are looking for talented technical staff that shares our passion for technology and helping to build mobile products that serve and delight our users. Retail Mobile Middleware Technology Intern The Retail Mobile Middleware team is responsible for building backend services that support the Schwab Mobile Retail iOS and Android Apps. The ideal candidate has a passion for using modern frameworks to build secure RESTful API's. As a member of a collaborative development team, the intern will actively participate in ongoing product development, including design, development, review, integration, test, and deployment activities. During the internship, they will participate in various software engineering projects using latest .NET and Cloud technologies, advanced development patterns and a microservices-based architecture to deliver a world-class customer experience on the Schwab Mobile platform. They will also participate in various DevOps tasks including application support, monitoring, managing Builds and Releases. Trading eXperience Technology QA - Software Development Engineer in Test Intern Trading eXperience Technology (TXT) provides clients a better way to focus on trading using Schwabs StreetSmart Applications by focusing on the trader's workflow. StreetSmart Applications provide a robust trading experience that blends sophistication with ease of use. TXT QA is a leader in defining innovative and effective software testing practices across a broad range of technology platforms which include web, desktop, cloud, and mobile-based applications. TXT QA supports Agile methodology and is responsible for keeping track of gains and losses, monitoring balances real-time, making sure clients have access to streaming quotes and real-time charting, order types identical to market, limit, stop limit, trailing stop and trailing stop limit, options for clients to place various types of option orders, providing streaming Level II quotes, and max gain/loss/break-even calculations, and much more. As an Intern Software Development Engineer in Test (SDET) under the direction and leadership of the TXT QA Manager and Lead, you will be responsible for delivering innovative QA Automation for trading to market. Your attention to detail and focus on quality will help deliver software that will bring joy to millions of users worldwide. Your focus on lean software practices and delivering quality products will be critical in the success of Client Experience Technology, TXT and our mission of transformation using Agile Methodology, Acceptance Test Driven Development, working with onshore and offshore teams to drive quality. You will be making a real difference in making TXT more efficient, lean, and effective. Trading eXperience Technology Scrum Master Intern The ideal candidate has a passion for problem solving and operational excellence. As a member of a technology team, the intern will actively participate in ongoing Agile development, including creating solutions for projects, building out and analyzing metrics, and resolving roadblocks. During the internship, they will participate in various technology projects using modern workplace tools, executing advanced process flows and acting as a collaborative team player to deliver a world-class client trading experience. It is critical to possess a strong understanding of the software development lifecycle so you can effectively contribute in conversations with partner teams. You should have a passion to innovate, always working backwards from the client to tackle problems. The successful candidate is expected to follow a data driven approach while at times working with ambiguity. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results. We're looking for a person who is smart and can get things done. Client Experience Technology Service Availability and Engineering Interns The Client Experience Technology Service Availability and Engineering team (CET SAvE) is responsible for providing the framework for continuous improvement, continuous delivery and leading a coordinated effort to improving the site reliability of our major client facing platforms and working closely with the dev/application teams with in Retail Web technology (Schwab.com), Wealth Management (SIP/IIP) and Trading Experience Technology (Streetsmart). The ideal candidate has a passion for using cutting-edge technologies to solve operational problems and improving the capabilities of our production, platform and release services. The intern will actively participate in ongoing automation development, deployment and production assurance activities. During the internship, they will participate in various SAVE engineering projects using modern data analytics, monitoring tools and various scripting languages to provide automation to support our production and deployment teams. Wealth Management Technology Interns The Wealth Management Technology team (WMT) is an innovative team that believes in engineering the digital products of the future for Charles Schwab Inc. Our team has launched Schwab Intelligent Portfolios, Institutional Intelligent Portfolios and Schwab Intelligent Advisory in the last three years while also enhancing platforms that provide the information needed for our Schwab advisors to best serve our clients. The interns will work closely with the development teams and product owners to implement new features, enhancements, and fixes for large and complex applications. The job will include design and development of Single Page Applications & REST-based APIs. You should have strong object oriented design and programming skills and be eager to leverage other technologies such as AngularJS/Angular, TypeScript, MongoDB, Jasmin, Karma, Selenium, Cucumber, Ruby, and various test automation frameworks. This role will also require strong analytical, problem solving, and communication skills. Platform Engineering Interns The CET Platform Engineering team is responsible for establishing architectural patterns and guidance for software delivery teams building cloud native apps across all customer facing app portfolio within Schwab. The ideal candidate will have a passion to learn and employ cutting-edge technologies to build reference implementations for solving real world problems with respect to performance, scalability, reliability and resiliency requirements for distributed systems. As a member of a collaborative development team, the intern will be actively participating in ongoing platform development, including design, development, review, integration, test and onboarding activities. During the internship, they will participate in various software engineering projects using modern web technologies, advanced development patterns and a component-based architecture to deliver a world-class customer experience for Schwab Customers. What you have -Planned graduation date between December 2019 and May/June 2020, earning a bachelors degree in Computer Science or a related discipline -An understanding of Object Oriented programming -Coursework or experience in the following technologies is preferred: -RWT C#, JavaScript, jQuery, HTML/CSS, Angular -Advisor Mobile objective-c, Java, Swift, Kotlin -Retail Mobile - C#, ASP.NET Web API, REST, JSON, ASP.NET Core, PCF, Microservices -TXT SDET JavaScript, Java, Selenium IDE, WebDriver -CET SAvE Experience with Windows 2008/2012/2016 operating systems, IIS, & scripting languages (i.e. Powershell, Javascript, C#, Python) is required. Familiarity with Bitbucket, Jenkins, Bamboo, PCF or Data Analytics tools (Splunk, AppDynamics APM) is preferred. -WMT Service Oriented Architecture, Database Modeling, Testing Methodologies -Strong interpersonal, analytical, problem solving and organizational skills -Ability to independently work as a contributing member in a high-paced and focused team -Good verbal and written communication skills -Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations -Knowledge of Agile/Scrum development is a plus -Ability to build strong relationships and work effectively with various levels of the organization throughout the Company Schwab Cybersecurity Services Security Operations & Threat Modeling Our Opportunity: Schwab Cybersecurity Services (SCS) enables the business to focus on business goals by protecting the brand, employees, shareholders and our data. SCS is a trusted partner and advisor to deliver relevant solutions to advance our security posture. The Security Operations & Threat Modeling Intern role will be critical to delivering proactive security solutions utilizing the latest technologies available. What youll do:(STRONG) Schwab Cybersecurity Services seeks an Intern to work with either our Security Operations Center or our Threat Modeling team. This person will add value by assisting with daily alert monitoring and management, and supporting our move to a big data analytical platform. Key Responsibilities: -Develop and maintain strong working relationships within key security stakeholders, assessing project plans and development to maximize efficiency and meet key objectives of program. -Demonstrate a strong understanding of security and forward thinking problem solving. -Partner and work alongside our teams to understand the critical role security plays in enabling the business -Provide input and recommendations on potential technology strategies -Assistance with development, use case development, threat monitoring and data analysis What you have: -Able to quickly learn new technology and utilize a variety of data and systems in order to proactively identify solutions to improve processes -Strong analytical skills and attention to detail -Proven work ethic with a high level of integrity to build trust with our team and internal partners -Collaborative and relationship-focused work style with demonstrated success in a team environment -Excellent understanding of cybersecurity -Strong research and organization skills -Strong relationship building and collaboration skills, especially in cross-functional teams What youll learn: -You will gain a unique exposure to cybersecurity in the financial services environment -You will gain experience developing best in class threat modeling and user behavioral analytical programs -You will gain experience with a large investment management firm serving individuals, trusts, retirement plans, foundations and endowments -You will be given opportunities to research and present recommendations on technical solutions to meet key objectives Schwab Technology Services - Software Engineer What youll do: -As a member of the EMOST development team you will participate in the implementation of authentication functions for Security Solutions. -You will also participate in various software engineering projects using advanced development patterns and component-based architecture. -Work in an environment that continually embraces the latest technologies and techniques. -Collaborate with the team in ongoing product development, including design, development, review, integration, test, and deployment activities. What you have: Minimum qualifications: -BA/BS degree in Computer Science or related technical field. -Experience in writing code fixes and tools to solve problems in C#/.Net, Java, and experience in optimizing code for performance, stability, functionality and scalability. -Experience or previous project assignments with Data Structures and Algorithms (i.e. selecting and implementing an algorithm, using data structures to solve a problem.) Experience creating algorithms that improve a products capabilities, speed, efficiency, or reliability. -Experience with data structures, branching, function-calls, and conditionals as well as debugging code and submitting the appropriate fix. Preferred qualifications: -Graduating from a BS/MS program in Spring/Summer 2019. -Previous tech internships or relevant work experience programming in C#/.Net, Java. -Experience manipulating code to improve system availability and latency. -Experience with improving inventing or demonstrating the value of new algorithms that improve a product's capabilities, speed, efficiency and reliability. -Skill in isolating problems to a database subsystem. -Knowledge of Agile/Scrum development Schwab Technology Services Global Data Technology internships The Global Data Technology (GDT) team helps customers transform and evolve their business through innovative technologies, tools and processes to leverage the power of data to transform the business and customer experience. As a member of this dynamic and exciting team, you will use your passion and expertise to learn and experiment with our advanced suite of products, partner tools, and third-party applications to build and deploy solutions that address customer use cases, all the while sharing valuable feedback with our product teams as you develop complex architectures, standard methodologies, and key strategies. You will have opportunities to explore and contribute to one or more of the following solutions: -BuildBusiness Insights and Analyticsusing analytical and reporting tools such as Tableau, SQL, Excel, SAS, and R. -Design and implementEnterprise Data Warehousesolutions, andBigData Lakeandanalytical architectureonHadoop. -Engineer, manage and scale Enterprise Data Platforms such asBigData,Enterprise Warehouse, Tableau and MDM -Develop Cloud based Data Services (Micorservices/API) to provide secure real-time data access -Leverage advanced capabilities inMachine Learning, Data Mining and Statistical AnalysesusingR, Python and Spark ecosystemsto deliver actionable insights to help business partners and senior leadership better understand our prospects, clients, and products -ImplementData Managementprocesses, policies and procedures to manage data as an asset and help drive data quality and data management maturity across our businesses and functions. -Deliver business solutions to drivePersonalized, Targeted Cross - Channel Customer Engagement -Opportunity to work on Traditional andDigital Marketing technologiesincludingSocial/SEO/Content Marketing. What you have:(STRONG) -Hands on experience with programming language Java/Python/Scala -Hands on SQL experience -Excellent communication skills (written and verbal) -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations Schwab Technology Services - Intern CI/CD Engineer (SAvE) Our Opportunity: Schwab is recruiting a driven, results-oriented CI/CD engineer-Intern who shares our passion for technology, innovation and excellence. Our main goal here at Schwab is to transform peoples lives by changing the way the world invests. We are in the midst of re-architecting and rebuilding our core enterprise software platform to support our rapidly growing and evolving business. We are moving towards a Continuous Integration environment using Bamboo and Bitbucket. The CI/CD engineer-intern will be a hands-on developer that excels in a dynamic, fast-moving, and agile environment and is passionate about developing high quality, high performance, and scalable CI/CD framework. The candidate will work aside a team of seasoned engineers whose main objective is to build next generation integration tools. What youll do: -Hands-on configuration and development. -Prototype, validate and create specific integration solutions for the development teams. -Interface with development teams to ensure high quality delivery of software projects on time. -Create artifacts for each project which include documentation and code review. -Support integration efforts to build whole systems from various subsystems -Support release manager to assemble releases and drive improvements in the release process -Implementing best practices for version control and using standard practices for code deployment/branching strategies. What you have: -Education in Technologies such as: C#/.Net and REST API. -You should be comfortable in a fast-paced customer focused environment that continually embraces the latest technologies and techniques. -Understanding of Agile software development methodologies, values, and procedures. -Self-motivated and creative -Excellent verbal and written communication skills required for composing and delivering Schwab Technology Services - Full Stack Engineer (non-SAvE) Our Opportunity: Schwab is recruiting a driven, results-oriented full stack engineer-intern who shares our passion for technology, innovation and excellence. Our main goal here at Schwab is to transform peoples lives by changing the way the world invests. We are in the midst of re-architecting and rebuilding our core enterprise software platform to support our rapidly growing and evolving business. We are moving towards a Test Driven development and Continuous Integration environment using Bamboo and Bitbucket. The full stack engineer-intern will be a hands-on developer that excels in a dynamic, fast-moving, and agile environment and is passionate about developing high quality, high performance, and scalable software. The candidate will work aside a team of seasoned engineers whose main objective is to maintain all aspects of the overall software development lifecycle and ensure the on-time, quality delivery of software product releases. What youll do: -Hands-on development. -Work closely with product owner and team members to decompose stories, design features, and prioritize tasks. -Prototype, validate and create specific application solutions for the business. -Interface with product owner and key stakeholders in Project Management, Business, QA and Technology Operations to ensure high quality delivery of software projects on time and budget. -Create artifacts for each project such as Software Architecture documentation, Technical Use Cases, and Code Review Packages. -Meet periodically with onshore and offshore developers to review and improve code quality, requirements specification and design methodologies. -Utilize automated software test tools and frameworks such as test driven development to achieve software quality standards -Support integration efforts to build whole systems from various subsystems -Support release manager to assemble releases and drive improvements in the release process What you have: -Education in Technologies such as: C#/.Net, (Angular / React), Microsoft Web API, and SQL / No-SQL Databases. -Knowledge of web based technologies such as Angular/React, HTML, CSS, JavaScript, Typescript, jQuery, Backbone, Bootstrap, Node or similar -You should be comfortable in a fast-paced customer focused environment that continually embraces the latest technologies and techniques. -Understanding of Agile software development methodologies, values, and procedures. -Self-motivated and creative -Excellent verbal and written communication skills required for composing and delivering Technology Infrastructure Services - Communications Specialist The Communication Specialist will play a key role in ensuring projects (change initiatives) meet objectives on time by increasing employee adoption. This person will focus on the people side of change including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change related communications that maximize employee adoption, encourage action, and minimize resistance. The Communications Specialist will work to drive faster adoption and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. Roles and responsibilities Apply a structured methodology and lead communication related activities to -Assess the change impact -Create communication strategy -Identify anticipated resistance -Identify communication opportunities -Support project teams and leaders in communication efforts -Create communications plans and design and develop communications -Support training efforts -Coordinate efforts with other communication related activities -Define and measure success metrics for communications -Support change management at the organizational level, Qualifications Skills and qualifications -An understanding of how people go through a change and the change process; -Experience and knowledge of change management principles, methodologies and tools -Exceptional communication skills both written and verbal -Excellent active listening skills -Ability to clearly articulate messages to a variety of audiences -Ability to establish and maintain strong relationships -Ability to influence others and move toward a common vision or goal -Flexible and adaptable; able to work in ambiguous situations -Problem solving and root cause identification skills -Able to work effectively at all levels in an organization -Familiarity with project management approaches, tools and phases of the project lifecycle Technology Infrastructure Services - Staff Business Analyst Intern Our Opportunity: The Technology Infrastructure Services (TIS) Business Management team is responsible for developing internal strategic initiatives to support the broader infrastructure platform in the areas of Demand Management, Application Total Cost of Ownership, Annual Operating Plans, and metrics /reporting. The TIS Business Management team is seeking an inquisitive Staff Business Analyst to analyze operational and financial data to help understand the true drivers of demand; will help manage the workforce plan and requisition process and will help create purchase orders for the TIS team. These duties will include analyzing large data sets, combining various sources of record (both financial and operational), confirming completeness and scope/accuracy of data, developing workforce data models, ensuring our requisitions align to the broader strategy and providing recommendations. Candidate must have experience with various data center technologies and services, and great analytical, detailed oriented, communication, planning and presentation skills. What youll do: The Staff Business Analyst of the TIS Business Management team will: -Analyze operational and financial data, and provide insight to senior infrastructure leadership -Work with highly confidential data to understand what activities are driving the majority of our teams workload and how to optimize that workload -Perform demand aggregation and create visualizations within those large data sets identifying priorities -Prepare presentations for leadership audiences; this includes crafting the stories and opportunities that are supported by the information presented -Develop reporting which will expose the cost value tradeoffs and highlight key areas of decision making around resource planning -Analyze and improve processes in support of business objectives -Propose a new model for gathering & tracking TIS business case information in support of the Annual Operating plan -Support the weekly requisition/IQN process, including P.O. related entry and transactions -Deliver statistics & visual content supporting Annual Operating Plan planning cycle -Provide assistance to leadership teams in the creation of visuals that support contract negotiations with business partners and vendors What you have: -Ability to analyze large, complicated data sets to draw meaningful conclusions -Exceptional problem solving skills and an intense desire to get to the bottom of the data, ask the 5 whys, and present findings to senior leadership -Good analytical, communication and presentation skills -Comfortable with working with various levels of management, and a wide variety of technologies and technologists -An understanding of hosting technologies such as operating systems (Linux, Microsoft, Solaris, AIX etc.), database technologies (SQL, Oracle, DB2 and Mongo DB), mainframe technologies, storage technologies (SAN and NAS), network technologies and tools -Preference given to candidates who have studied Business Analytics or Technology Business Management -Other Qualifications: -Glass Half Full attitude towards opportunities and problem solving -Demonstrated integrity and judgment within a professional environment -Ability to successfully interface with leadership and engineers alike -Ability to document/explain technical details and highlight areas relevant to executives -Ability to provide concise, fact-based communications (both verbal and written) -Ability to work to a deadline, with occasional same-day turnaround Core Technology Solutions - Developer Our Opportunity: This internship opportunity is within the Core Technology Solutions (CTS) organization which is an integral part of Schwab Technology Services (STS). STS is responsible for the organizations use of information technology including all telecommunications, operations and client and business applications. Within CTS there are seven sub-orgs with intern opportunities which include; Charles Schwab Investment Management (CSIM) Technology, Trading Technology, Banking Technology, Corporate Brokerage Services Technology (CBST), Client Reporting Solutions Technology (CRST), Retirement Plan Services Technology (RPST), and Cash & Stock Solutions (CS&S) Technology. Charles Schwab has been a leader in financial services for over four decades, working to make investing more affordable, accessible and understandable to all. Driven by our purpose to champion every clients goals with passion and integrity, were committed to providing an environment that respects and appreciates the diversity of our employees, our clients, and the communities we serve. Our goal, as seen through clients' eyes, is that Schwab continuously improves on being a premier financial service provider through best in class service, technology, products, people and advice. What youll do:(STRONG) -We are looking for a motivated junior developer to join our applications development team. -As a member of the development team you will participate in the design and implementation of web services and applications. You will also participate in various software engineering projects using advanced development patterns and component-based architecture. -You must actively collaborate with the team in ongoing product development, including design, development, review, integration, test, and deployment activities. -You must have the ability to be self-directed and able to work with an extended, distributed team to deliver products in a timely manner. -Finally, you should be comfortable in a fast-paced development environment that continually embraces the latest technologies and techniques. Key Responsibilities: -Develop and maintain strong working relationships within multiple areas of Schwab, assessing business operations to maximize efficiency, productivity and scale. -Provide input and recommendations on potential technical strategies that may improve client and representative experiences. What you have: This role requires an individual who has completed core coursework towards an undergraduate or graduate degree in Computer Science or related field. The individual needs to have strong communication skills; be highly motivated and organized with pride of ownership reflected through clean design, code quality and a disciplined software development approach. Qualifications & Experience -Working towards a Computer Science or equivalent university degree from a well-respected academic institution -Good knowledge of software development lifecycle with a strong breadth of capabilities including Agile, C#, SQL, HTML5, Angular/Backbone, JavaScript, JQuery, JSON, XML, REST, SOAP, responsive web design, design patterns, database design, R -Skilled communicator with good written, verbal, presentation, and interpersonal skills Personal Characteristics -Shows a commitment to high ethical standards and integrity and demonstrates this through action -Excellent written communication, presentation and facilitation skills -Inquisitive, analytical, a strategic thinker, proactive and solutions-oriented -High-energy, positive, entrepreneurial in spirit while goal-oriented and results-driven -Self-starter; takes initiative and can work independently -Well-organized and disciplined with high attention to detail -Direct, plain-spoken; conveys a genuine/authentic demeanor What youll learn: -You will gain a unique exposure to Schwabs Technology teams -You will gain experience developing and implementing code -You will gain experience with a large investment management firm serving individuals, trusts, retirement plans, foundations and endowments -You will be given opportunities to research, create and present on process and/or technology improvements Core Technology Solutions CSIM Project Coordinator (Technology) CSIM Technology Business Management team supports the CSIM (Charles Schwab Investment Management) technology team in delivering technology related projects to the CSIM business. Our team collaborates across CSIM Technology, CSIM Business, Corporate Project Services, and STS to deliver business value through efficient, disciplined and predictable project execution of effective solutions to business problems and opportunities. The team runs the business-side of CSIM Technology allowing the technology staff to focus on service and project delivery. What youll do: Support project/program management on large initiatives through the following activities, and over time will begin to manage small projects: Project Related Activity -Assist with managing project forecasts and reconcile with actuals, including invoice processing -Track resource allocations and actuals at the project level -Manage project documentation in SharePoint -Assist with the tracking of business and technical deliverables and keeping the project plan up to date Department Budget Activities -Assist with tracking and forecasting CSIM Technology Budget -Produce reports to management -Raise awareness to budget overage or underage -Partner with CSIM Business Finance team to ensure financial objectives are met Leadership Communications Activities -Assist with the creation of status presentations to project/program leadership -Assist in collating and authoring CSIM Technology presentations to senior executive management CSIM Technology Business Management Activities -Calendar and plan for meetings, workshops and scheduling of regular activities such as Quarterly Reporting -Publish meeting agendas, take meeting minutes, track risks and issues -Assist in automating CSIM Technology Business Management functions -Facilitate meetings What you have: Requiredminimumqualifications include: -1 to 3 years of commensurate experience -Excellent written/verbal communication skills -Proven ability to build a strong partnerships and trust within the organization -Highly organized and able to manage a large number of tasks at once -Ability to task and context switch as needed -Able to work independently, seeking guidance at appropriate times -Ability to engage on an activity with incomplete or missing information -Aptitude with financial data, attention to detail -Strong interpersonal, analytical, influencing, and prioritization skills -Strong knowledge of MS Office (PowerPoint, Excel, Word and Outlook) In addition,idealcandidates will also have the following desired qualifications: -BA/BS degree -Experience with and understanding of various software development methodologies, including Agile -Some project management experience with emphasis on software development and business process redesign, including knowledge of technical environments -Some financial/accounting experience Core Technology Solutions Business Management Office Community Organizer (Technology) This internship opportunity is within the Business Management Office (BMO) of the Core Technology Solutions (CTS) organization, which is an integral part of Schwab Technology Services (STS). STS is responsible for the organizations use of information technology including all telecommunications, operations and client and business applications. Charles Schwab has been a leader in financial services for over four decades, working to make investing more affordable, accessible and understandable to all. Driven by our purpose to champion every clients goals with passion and integrity, were committed to providing an environment that respects and appreciates the diversity of our employees, our clients, and the communities we serve. Our goal, as seen through clients' eyes, is that Schwab continuously improves on being a premier financial service provider through best in class service, technology, products, people and advice. What youll do: Support the CTS organization through the management of the architecture community: -Owns the Community Content Taxonomy -Organizes, maintains the content, and collaborates with contributors -Focused on communication to all the stakeholders(STRONG) What you have: Requiredminimumqualifications include: -1 to 3 years of commensurate experience -Excellent written/verbal communication skills -Proven ability to build a strong partnerships and trust within the organization -Highly organized and able to manage a large number of tasks at once -Ability to task and context switch as needed -Able to work independently, seeking guidance at appropriate times -Ability to engage on an activity with incomplete or missing information -Aptitude with financial data, attention to detail -Strong interpersonal, analytical, influencing, and prioritization skills -Strong knowledge of MS Office (PowerPoint, Excel, Word and Outlook) In addition,idealcandidates will also have the following desired qualifications: -BA/BS degree -Some experience with and understanding of various software development methodologies, including Agile -Some experience with the Atlassian tool set (Confluence, JIRA) and SharePoint Corporate Information Technology Operations and HR Technology Our Opportunity: This position is for a software applications engineer position responsible for implementing unique solutions that support our business within a highly distributed .NET application infrastructure.Corporate Information Technologyis a forward leaning development organization that leverages agile methodologies. The position will be responsible for design, implementation, testing, and support of assigned application components within theCorporate Information Technologyportfolio. This position will interact with business stakeholders and technology counterparts across many areas within Schwab. What youll do: -Work with agile team members. -Provide creative solutions via the application of technology in a highly dynamic environment. -Implement software to meet functional requirements as well as robust, fault tolerant, and 24x7x365 available. -Provide expertise in web based, distributed, and cloud based computing application development. What you have: -Enrolled in a current undergraduate program tracking to a bachelors degree and plan to graduate between December 2019 and May/June 2020 -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Working knowledge of the Agile/Scrum development methodology a plus Schwab Technology Services Corporate Information Technology Digital Workplace Technology Our Opportunity: 1) The Corporate Information Technology group in Charles Schwab & Co.'s IT organization is comprised of several teams that support the goals of Schwabs internal corporate functions through the delivery of technology, operations, and projects. TheDigital Workplaceteam is responsible for ensuring our employees have a desirable user experience across mobile, web and desktop platforms. We are on a journey to build the future of an exemplary Digital Workplace. We collaborate with business and technology partners across the enterprise to build software experiences our users are passionate about. We are looking for aUI/UX Designerto help us craft the design deliverables of Schwab's digital workplace. Are you interested in designing products, processes, and artifacts that impact thousands of users and helping to shape the future of a modern digital workplace? Are you passionate about designing elegant software systems that enhance productivity? Do cares about the design details that contribute to a desirable user experience? Do you instinctively grab a pen and start sketching conceptual models and ideate visually? We would love to talk to you about this role! 2) This position is for anAutomation Engineerposition responsible for implementing unique solutions that support our business with a strong emphasis on user experience design. The End User Computing group is a forward leaning: development, product, tools and operations group that strives for innovation. The position will be responsible for design, implementation, testing, and support of automating business processes, and delighting customers with seamless technology experiences. This position will interact with business stakeholders and technology counterparts across many areas within Schwab. 3) The goal of the Mobility Platform team is to partner closely with enterprise business and technology partners to define and enable a consumer-like internal employee mobile technology experience within Schwab to enhance our employees productivity and effectiveness. Our focus is to deliver solutions that align with the Digital Workplace Blueprint and Roadmap and various lines of business strategies through an agile and customer-aligned approach. TheSoftware Applications Engineerwill be responsible for building new features and functionality into our Employee Facing Mobile products using your strong engineering disciplines, innovation, curiosity, drive and a passion for driving customer value. You will have the opportunity to work with a team of remarkable engineers, managers, business leaders and other talented engineering teams to build innovative solutions for our employees. 4) This position is for aCollaboration engineerintern position responsible for implementing unique solutions that support our internal business. The Digital Workplace Collaboration organization empowers employees with technology that enables, engages, and excites them to do great work in support of Schwabs digital transformation. Our team collaborates across geographies to deliver collaboration solutions that add business value and enhance the employee experience. The position will be responsible for designing and implementing collaboration solutions across Schwab. What youll do: -Assist in preparing low and medium fidelity UI designs and/or prototypes using design documents, acceptance criteria, and other sources. -Assist with creation of high fidelity visual designs and/or visual assets (e.g. widgets,icons,etc.). -Assist with formulating, conducting, and analyzing results of usability studies. -Assist in the creation and validation of personas and user scenarios based on user research to communicate user needs and goals. -Analyze existing software (web and mobile) for Usability and Accessibility issues and provide recommendations for improvement -Research and document usability and accessibility standards -Informally present design work to stakeholders, within and outside of UX team, as part of rapid iterative design process -Work with agile team members. -Work with End User Computing to support branch technologies helping improve our clients experience, existing technology performance as well as next generation technologies to help build the branch of the future -Provide creative solutions via the application of technology in a highly dynamic environment which may include IOT and wearable devices -Implement software to meet functional requirements as well as robust, fault tolerant, and 24x7x365 available -Provide expertise in web based, distributed, and cloud-based computing application development What you have (depending on opportunity): -Enrolled in a current undergraduate program tracking to a bachelors degree and plan to graduate between December 2019 and May/June 2020 -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -A basic understanding of UX and the design techniques and principals involved in the production of conceptual prototypes, wireframes, and HTML Prototypes -Working knowledge / experience with the following software: HTML and CSS, Photoshop, Illustrator. Proficient of design tools like Sketch, Omnigraffle, Axure is a plus. -Ability to analyze written requirements and visually conceptualize the user interface and application flows -Ability to evaluate a website or application based on a given script or set of guidelines and produce a clear and concise recommendations deliverable -Knowledge of Web Standards and Accessibility is a plus. -Knowledge of Usability Testing tools and techniques is a plus. -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Working knowledge of the Agile/Scrum development methodology is a plus. -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Coursework and/or work experience with development of responsive websites that work across various mobile devices; experience with frameworks like React Native, Progressive Web apps, etc. -Coursework and/or work experience with hybrid and cross-platform development approaches (Xamarin, Cordova, Ionic, etc.) -Coursework and/or work experience in HTML5, CSS, JavaScript, and jQuery -Experience with algorithm design -Basic understanding of object-oriented analysis and design -Experience with data structures -Java, C# or .NET application development -Familiarity with RESTful web services and Cloud APIs is a plus -Database modeling is a plus -UX, Web development or mobile development is a plus -Inventiveness and eagerness to work with experimental technology is a must! -Working knowledge of Collaboration technologies a plus Corporate Information Technology Business Process Management Our Opportunity: This position is for a software applications engineer position responsible for implementing unique solutions that support our business within a highly distributed .NET application infrastructure.Corporate Information Technologyis a forward leaning development organization that leverages agile methodologies. The position will be responsible for design, implementation, testing, and support of assigned application components within theCorporate Information Technologyportfolio. This position will interact with business stakeholders and technology counterparts across many areas within Schwab. What youll do: -Work with agile team members. -Provide creative solutions via the application of technology in a highly dynamic environment. -Implement software to meet functional requirements as well as robust, fault tolerant, and 24x7x365 available. -Provide expertise in web based, distributed, and cloud based computing application development. What you have: -Enrolled in a current undergraduate program tracking to a bachelors degree and plan to graduate between December 2019 and May/June 2020 -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Working knowledge of the Agile/Scrum development methodology a plus Corporate Information Technology Corporate Systems Our Opportunity 1)This position is for a software applications engineer position responsible for implementing unique solutions that support our business within a highly distributed .NET application infrastructure. TheCompliance and Legal Technology Teamis a forward leaning development organization that leverages agile methodologies. The position will be responsible for design, implementation, testing, and support of assigned application components within theCLSTportfolio. This position will interact with business stakeholders and technology counterparts across many areas within Schwab.Located in Denver 2) This position is for a business systems analyst/quality assurance position responsible for validating the implementation of business solutions via manual and automated testing.Finance Technologyis a forward leaning development organization that leverages agile methodologies. This position will interact with business stakeholders and technology counterparts across many areas within Schwab.Located in Austin 3) This position is for a motivated Software Developer/Analyst Intern for ourTreasury & Securities Lending applications. Working closely with our technical staff and product owners, this position will assist with the enhancement and maintenance of Schwab internal solutions for the Capital Markets, Mid-Office, Cash Management, Treasury Finance, Liquidity Management and Securities Lending business areas. This position will interact with business stakeholders and technology counterparts across many areas within Schwab.Located in Denver What youll do: -Work with agile team members. -Provide creative solutions via the application of technology in a highly dynamic environment. -Provide expertise in web based, distributed, and cloud based computing application development. -Build and maintain strong relationships and partnerships with team members and stakeholders. -Understand, support, and configure applications from a technical and business perspective. -Work collaboratively as a team player to develop mutually acceptable solutions. -Communicate on a technical and non-technical level to all levels of staff and management. -Gain in-depth business knowledge to successfully represent the business community in arriving at technical solutions that support business strategies. -Adapt to changing priorities and manage multiple tasks. -Conduct requirements-gathering meetings with users, developers, system architects, system integrators and vendors. -Solve problems and provide support, taking responsibility to make decisions when appropriate. -See the big picture but also navigate the details. What you have: -Enrolled in a current undergraduate program tracking to a bachelors degree and plan to graduate between December 2019 and May/June 2020 -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Working knowledge of the Agile/Scrum development methodology a plus Corporate Information Technology Sales and Service Technology Our Opportunity: This position is for a software applications engineer position responsible for implementing unique solutions that support our business within a highly distributed .NET application infrastructure.Corporate Information Technologyis a forward leaning development organization that leverages agile methodologies. The position will be responsible for design, implementation, testing, and support of assigned application components within theCorporate Information Technologyportfolio. This position will interact with business stakeholders and technology counterparts across many areas within Schwab. What youll do: -Work with agile team members. -Provide creative solutions via the application of technology in a highly dynamic environment. -Implement software to meet functional requirements as well as robust, fault tolerant, and 24x7x365 available. -Provide expertise in web based, distributed, and cloud based computing application development. What you have: -Enrolled in a current undergraduate program tracking to a bachelors degree and plan to graduate between December 2019 and May/June 2020 -Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge -Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose -An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations -Demonstrated ability to work alone or in a group while multi-tasking on different projects -Working knowledge of the Agile/Scrum development methodology a plus Cross Enterprise Services CloudOps Platform Engineer Our Opportunity: This role is on the Cross Enterprise Services Team and is part of the Schwab Technology Services organization. You will be part of Cloud Platform Engineering working with a highly talented team of technical professionals focusing on Java/.Net, Pivotal Cloud Foundry (PCF), Angular, micro services, and object-oriented development. The scrum team utilizes Agile methodologies for overall project implementation. The position requires highly motivated and focused developers interested in building new and innovative solutions for our Clients. What youll do: -Design and develop the next generation solutions for Schwabs Hybrid Cloud strategy -Implement continuous integration and deployment strategies leveraging tools like Bamboo with a DevOps philosophy -Ensure the highest quality software is developed, delivered and maintained -Work effectively as a member of a self-organized Agile Team What you have: -Coursework and/or 1-3 years experience in: -Bachelor of Science in Computer Science or Masters in Computer Science -Object oriented languages, preferably Java -JavaScript framework knowledge and/or experience such as Angular 2+ -Database principles preferably NoSQL/MongoDB -Strong interpersonal, analytical and problem-solving skills -Excellent written/verbal communication skills -Curiosity to understand and leverage new tools and technologies -Knowledge and/or experience in API and web services design -Knowledge of software design patterns, and cloud native design principles -Excellent team player with the ability to influence and negotiate -Understanding of the Software Development Lifecycle -Strong desire to leverage technology to build products that "wow" users -Self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems Cross Enterprise Services CloudOps Automation Our Opportunity: This role is on the Cross Enterprise Services Team and is part of the Schwab Technology Services organization. You will be part of a team modernizing Schwabs key Cloud Automation team and will work with a highly talented team of technical professionals focusing on Java, Pivotal Cloud Foundry (PCF), web services, and object oriented development. The scrum team utilizes Agile methodologies for overall project implementation. The position requires highly motivated and focused developers interested in building new and innovative solutions for our Clients. What youll do: -Design and develop the next generation automation solutions for Schwab Application Development Teams -Implement continuous integration and deployment strategies leveraging tools like Bamboo with a DevOps philosophy -Ensure the highest quality software is developed, delivered and maintained -Work effectively as a member of a self-organized Agile Team What you have: Coursework and/or 1-3 years experience in: -Object oriented languages, preferably Java -Software engineering principles such as software design patterns -Database familiarity with MongoDB -Knowledge and/or experience in web services design and implementation -JavaScript framework knowledge and/or experience such as AngularJS -Understanding of the Software Development Lifecycle -Strong interpersonal, analytical and problem solving skills -Excellent written/verbal communication skills -Curiosity to understand and leverage new tools and technologies -Strong desire to leverage technology to build products that "wow" users -Excellent team player with the ability to influence and negotiate -Self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems -Bachelor of Science in Computer Science or Masters in Computer Science Cross Enterprise Services EMOST Automation Automation Engineer will implement solutions to ensure automation, performance and availability of the Enterprise Middleware Online Security Team (EMOST) applications meet the team standards and maintain the systems according to our Service Level Agreements. The individual is expected to contribute to Schwabs journey to mature our DevOps processes by establishing automated recovery processes, streamlining our monitoring processes, and improving our software development practice. This position has opportunities to build new tools, new deployment strategies, CI/CD scripts, build/enhance monitoring dashboards, build/enhance Alerts. -Identifying opportunities to build innovative tools and solve unique operations problems. -Creating apps or scripts to automate operational tasks and incorporate the solutions into our platform. -Develop and enhance monitoring dashboards, and alerts process to increase availability of the application. -Coordinating with release management to understand the impact of deployments in production. -Collaborating with support and development teams. -Working closely with team lead and other staff to become educated on the wide array of systems and their interdependencies. -Communicating across the organization to maintain awareness, direct restoration efforts and identify situationally appropriate knowledge workers. -Identifying existing metrics and monitoring systems to prevent duplication of effort. -Elevating awareness of the importance of availability of our platform. -Perform troubleshooting/debugging, issue triaging, and perform defect fixes, and enhancements of the application. -Support Production Readiness processes to ensure the team is ready to support features deployed to production. -Actively participating in mentoring junior team members. -Working with Team Lead (Sr. Staff level) to design and implement process improvement in our Production Services and Operations. Course work or 1-4 years experience in : -Bachelor's degree in Computer Science or related discipline. -Exposure to Object Oriented Languages like Java/.Net -Web based development languages, including HTML, CSS, JavaScript, Typescript, jQuery, .NET/C# -Significant experience with Angular v2.0 or above -CI/CD processes Understanding Cross Enterprise Services Service Availability Engineering Team Intern Our Opportunity: This role is on the Cross Enterprise Services Team and is part of the Schwab Technology Services organization. You will be part of Service Availability Engineering team of Portfolio Accounting Technology. You will have opportunity to gain real word experience of highly available and mission critical applications. As an Intern, you will have the opportunity to learn process automation for the CICD pipeline and also be exposed to many aspects of Service Availability Engineering. We are looking for an intern with DevOps tendencies. What youll do: -Identify opportunities to build innovative tools and solve unique operations problems on a large enterprise and mission critical applications -Develop CI/CD orchestration systems to reduce friction for software delivery to production. -Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development. What you have: -Some experience with programming languages like C#, Java or C/C++. -Knowledge of coding/scripting languages such as Python (preferred), Bash, etc. is a plus -Understanding of the Software Development Lifecycle -Ability and passion to learn, research, test new technologies. -Understanding of the Windows/Linux server operating system -Some understanding of IP networking including DNS, DHCP, firewalls, IP routing, etc. (at least theoretical). -Ability to work well in a team environment or as an individual contributor -Effective written and verbal communication skills -Must be currently enrolled in a Bachelors or Masters degree program in Computer Science, Computer Engineering or equivalent Technology Infrastructure Services Information Systems Engineer Intern Service Assurance Engineering Our Opportunity: To become a recognized leader within Schwabs technical community delivering the highest levels of system and infrastructure availability for one of the largest most respected financial service companies in the country. Who is the Service Assurance Organization Our Vision and purpose center a round engineering and operating ultra-scalable, highly reliable software systems and infrastructure designed to provide our clients the products and services that enable them to effectively manage their finances and achieve their financial goals. You will be part of a highly technical team responsible for driving the development of the next generation of our operational capabilities for legacy, cloud, and future generations of technology. This team will develop strategies, design and engineer solutions, perform in-depth technical evaluations, and provide assistance to other technology teams when required. They will also develop and administer strategies to ensure availability, reliability, quality, and lean operations aligning to agile teams as they deliver products for release into production. Our culture: -We inspire a culture of trust and transparency -We capitalizing on opportunities for improvement (especially automation). -We strive to continuously(STRONG)improve, measuring and refining as we go, letting metrics guide our motivation. -Promote a Winning attitude. We strive to always beat yesterday. -Action and accountability driven -We communicate openly, clearly, and timely with humility, as we know this is the key to credibility. -The team knows how it fits with its partners, and the impact that it has across Schwab. We refuse to let our partners fail. -We are empowered to speak up and say what needs to be said; we have the authority to do the right things for Schwab. -We are retrospective and learn from our experiences. Responsibilities: You will be a recognized leader and subject matter expert within the technical community at Schwab and possess an extensive range of technical skills, knowledge and experience. Have current knowledge of business trends to identify opportunities to improve technology offerings and processes You and your team will be responsible for the following: -Develop strategies to ensure Production Ready Services and systems are: -Stable and reliable -Scalable and high performing -Fault tolerant and prepared for and catastrophe -Properly Monitored -Documented and understood -Align to Agile Dev teams as they deliver products for release to production; also align with infrastructure engineering. -CMDB Pattern/alignment by making the CMDB essential and important to AppDev / Technology owners. -Ensure disaster recovery and STS business continuity planning delivers expected capability to ensure survivability of Schwab's IT systems. -Create and maintain master automation strategy to make operations more efficient. -Parameterize continuous improvement in terms of (Time to deliver) / (Quality of delivery) . What qualification you will need -Strong passion for learning. -Strong problem solving skills. -Motivated and self-starting. -Ability to think creatively and come up with proactive ideas. -Soft skills to handle situations with internal & external members. -Must be able to communicate effectively and in a constructive manner with customers, management, peers and coworkers. -Concentrate on certain areas of technology driven by company technology objectives. Schwab Technology Services Technology Infrastructure Services Network Remote Access Support The candidate will need to have a basic understanding of the OSI model and how it relates to communications for remote access points in a wireless environment. Specific functions will include support for the identification, planning (with milestones), testing, replacement and validation of approximately 300 Remote Access Points. Documentation will be required in addition to communications with the environment owners, troubleshooting and progress reports. At the end of this engagement, the candidate will have had the opportunity to learn deployment strategies for remote access points, enhance their knowledge of wireless and encryption methodologies, understand the underlying security mechanisms to protect user communications and gain experience with Charles Schwab service management processes (incident/problem/change management) Schwab Technology Services Technology Infrastructure Services Network Load Balancing Support The candidate(STRONG)will need to have a basic understanding of TCP/IP including knowledge of the three way handshake for initial TCP/IP communications. Additional understanding of Web based communications and how information is passed between browsers including the use of SSL to secure communications is helpful. Responsibilities will include tracking requests, reviewing against templates, supporting troubleshooting and assisting with activities related to our Plan Build Run (PBR) model. Additional responsibilities may include documentation and minor cleanup of certain aspects in our Development and Lab environments. At the end of this engagement, the candidate will have had the opportunity to learn network load balancing methodologies including decision based routing, use of cookies and persistence of traffic based on pre-defined standards. Included will be a greater knowledge of web based communications, security options to protect the communications, utilizing Agile principles through our Kanban for PBR and gain experience with Charles Schwab service management processes (incident/problem/change management) Schwab Technology Services Technology Infrastructure Services Network Engineering Support The candidate(STRONG)will need to have skills in network technical writing and working knowledge of Microsoft Word. Focus will be placed on supporting network documentation for our engineering teams including the support for construction and/or organization of Standard Operating Procedures, Methods of Procedures, and Service Improvement plans within our Confluence repositories. Additional responsibilities will be to interact with cross organizational leads to support common methodologies and ensure best practices are followed consistently. At the end of this engagement, the candidate will have had the opportunity to learn the interactions of the network technologies across multiple organizations with focus on LAN/WAN, Voice, Firewall, Load Balancing and DNS/DHCP. Additionally, exposure of the procedures and strategies for each of the technologies will provide a real world view into the various options the candidate will have once they graduate college. Schwab Technology Services Cross Enterprise Services Portfolio Management This role is on the Cross Enterprise Services Team and is part of the Schwab Technology Services organization. You will be part of a team working on a Portfolio Management platform supporting products like Schwab Intelligent Portfolios and Portfolio Connect. You will work with a highly talented team of technical professionals focusing on object oriented (C#, .net), Mongo and web services technologies. The scrum team utilizes Agile methodologies for overall project implementation. The position requires a highly motivated and focused developer interested in building new and innovative solutions for our Clients. What youll do: -Design and develop the next generation solutions for Schwab Clients and Advisors -Contribute to the continuous integration and delivery strategies leveraging tools like Bamboo and BitBucket -Ensure the highest quality software is developed, delivered and maintained -Work effectively as a member of a self-organized Agile Team What you have: Coursework and/or 1-3 years experience in: -Object oriented languages, preferably with exposure to C# or .net -Software engineering principles such as software design patterns -Database principles such as SQL, Oracle, MongoDB or Hadoop -Knowledge and/or experience in web services design and implementation -Understanding of the Software Development Lifecycle -Strong interpersonal, analytical and problem solving skills -Excellent written/verbal communication skills -Curiosity to understand and leverage new tools and technologies -Strong desire to leverage technology to build products that "wow" users -Excellent team player with the ability to influence and negotiate -Self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems -Working toward a Bachelor of Science in Computer Science or Masters in Computer Science Schwab Technology Services Cross Enterprise Services Digital Services Technology This role is on the Cross Enterprise Services (CES) group which is part of the Schwab Technology Services organization. You will be part of The Digital Services Technology team within CES, which is focused on laying the technical foundations for creating entirely digital experiences for our clients across a variety of Schwab businesses. Your work will focus on building highly performant, scalable and performant systems and services which will be used by multiple product teams to build best-in-class client experiences. You will work with a highly talented team of technical professionals focusing on Java, .NET, Pivotal Cloud Foundry (PCF), web services, and object-oriented development. The scrum team utilizes Agile methodologies for overall project implementation. The position requires highly motivated and focused developers interested in building new and innovative solutions for Schwabs clients. What youll do: -Design and develop the next generation digital solutions for Schwab Clients and Advisors -Implement continuous integration and deployment strategies leveraging tools like Bamboo with a DevOps philosophy -Ensure the highest quality software is developed, delivered and maintained -Work effectively as a member of a self-organized Agile Team What you have: Coursework and/or 1-3 years experience in: -Object oriented languages, Java or .NET -Software engineering principles such as software design patterns -Database knowledge or experience with products like SQL, Oracle, MongoDB or Hadoop -Knowledge and/or experience in web services design and implementation (WCF, WebAPI) -JavaScript framework knowledge and/or experience such as AngularJS -Knowledge and/or experience in general automation -Understanding of the Software Development Lifecycle -Strong interpersonal, analytical and problem solving skills -Excellent written/verbal communication skills -Curiosity to understand and leverage new tools and technologies -Strong desire to leverage technology to build products that "wow" users -Excellent team player with the ability to influence and negotiate -Self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems -Nearing a Bachelor of Science in Computer Science or related engineering discipline Job Specifications -Relocation Offered?: -No -Work Schedule: -Days -Languages: -English - spoken -Current Licenses / Certifications: -None -Relevant Work Experience: -No Work Experience -Position Located In: -OH - Akron, OH - Cleveland -Education: -HS/GED -Job Type: -Full Time Category:Campus Programs/Internships Activation Date: Wednesday, December 19, 2018 Expiration Date: Tuesday, January 8, 2019