HR Service Center Representative Charles Schwab 882 reviews - Phoenix, AZ 85002 Description: Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215 Julie Rulis 0724-42309 We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every clients goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of own your tomorrow every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed. As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future. Our Opportunity: As a HR Service Center Representative, you will provide superior customer service and demonstrate energy, empathy, and problem-solving skills over the phone and through HR Help Engine tickets. You will deliver unparalleled value to our clients, including current Schwab employees, Schwab alumni and vendors. What youll do: * Answer incoming calls on HR-related matters * Respond to HR Help Engine tickets * Demonstrate a strong passion for customer service with a desire to build relationships during each interaction and provide appropriate solutions. * Provide a consultative / needs-based approach with clients regarding a variety of topics (e.g. payroll, benefits, policies/procedures, and company programs). * Effectively communicate HR Policies/Programs through strong verbal and written communication skills and the ability to listen and explain complex subjects. * Build quality, long-term relationships with our clients, HR Direct team members, and business partners that lead toward effective collaboration and seamless service. What you have: * 2 years of HR experience related to HR practices, policies and procedures

• Minimum of 1-2 years of customer service experience in call center environment highly preferred * Ability to meet or exceed departmental call metric objectives and service level standards. * Intermediate to advanced PC skills including Word and Excel * Ability to navigate through multiple computerized systems at one time * Tremendous flexibility and ability to quickly learn new programs and policies * Excellent written and verbal communication skills * Proven problem solving, organizational and analytical skills * Ability to work as part of a team or independently on special projects * Drive for results while working independently in a fast-paced, team-oriented environment. * Established technical skills with the ability to easily utilize multiple applications simultaneously. * Proficient in utilizing computer applications for communicating, gathering, and tracking information (e.g. Workday, Help Engine, Authoria, eTimesheets, MS Word, MS Excel, etc.). * Responsible for HR administrative processes with specific timelines/deadlines. * Ability to identify opportunities for process improvements and communicate to HR Direct leadership. * Demonstrate strong work ethic with a high level of integrity, responsiveness, and ownership to build trust with our clients and colleagues. * Receptive and responsive to feedback/coaching with the ability to implement agreed upon action steps that lead toward ongoing skill development and performance. What youll get: * Comprehensive Compensation and Benefits package * Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts * Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program * Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions * Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships * Not just a job, but a career, with an opportunity to do the best work of your life Learn more about Life@Schwab. Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online. Job Specifications Relocation Offered?: No Work Schedule: Days Languages: English - spoken Current Licenses / Certifications: None Relevant Work Experience: Human Resources-less than 2 yrs Position Located In: AZ - Phoenix Education: HS/GED Job Type: Full Time Category:Human Resources/Training/Recruiting Activation Date: Tuesday, July 24, 2018 Expiration Date: Wednesday, August 1, 2018 Apply Here 4 hours ago - save job - original job Apply On Company Site Other jobs you may like Human Resources Representative Klein Management Systems Tempe, AZ 4 days ago Human Resources Representative Superior Group Tempe, AZ 4 days ago Easily apply Regional Employee Resources Representative Aaron's Phoenix, AZ Aaron's, Inc. - 30+ days ago Human Resources Representative TAD PGS, Inc Tempe, AZ Tad PGS, Inc - 1 day ago Human Resources Customer Service Representati... Ajilon Professional Staffing Tempe, AZ 18 days ago Easily apply * Jobs at Charles Schwab in Phoenix, AZ Charles Schwab Charles Schwab 882 reviews The Charles Schwab Corporation (NYSE: SCHW) has been a leader in financial services for more than three decades. Through advocacy and... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume