Home Mortgage Investor Reporting AssociateLocationGlen Allen, VirginiaJob ID/ Req. Number1810256CategoryOperationsFull/Part TimeFRegular/Temporary1st Shift Description Duties assigned are time-sensitive tasks requiring problem solving skills and research. Must possess the ability to work accurately with attention to detail in a business line which is deadline oriented. Work is related to, but not limited to, Investor reporting and remittance, primarily for our FHLMC Investor. Job will include reporting responsibilities which entail collecting, monitoring and analyzing data, and interfacing with other departments and external parties. Reconciliation skills are essential in order to meet the Investors reporting requirements. Accurate and punctual remittances are a necessity and can involve research, computation and scrutiny prior to submitting. Investor guidelines must be followed and Investor requirements met so that we are in compliance. Other responsibilities may include assisting with audit requests, preparing General Ledger entries, and performing independent review of others' work to mitigate risk. Additional responsibilities may be assigned by management. May participate in small projects requiring coordination with other teams. Will collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Qualifications -High School Diploma or equivalent required, Associate Degree preferred -2 3 years operations experience, experience working in the Financial Services industry preferred -Strong problem solving skills and analytical skills -Basic math skills -Ability to multi-task -Sound organizational skills -Solid ability to communicate effectively verbally and written -Proficiency in MS Word, MS Excel & Outlook -Experience with MSP preferred, but not required Hours & Work Schedule Hours per week: 40 Work Schedule: Monday - Friday, 8:00 am - 5:00 pm Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.