Position Information Position Information Posting Title Payroll Technician Job Requisition Number COA079395 Position Number 107321 Job Type Full-Time Division Name Finance Accounting Minimum Qualifications Graduation from an accredited high school or equivalent plus two (2) years of related experience in payroll operations. Any combination of related experience and/or education may be substituted. Licenses or Certifications: None Notes to Applicants The Payroll Technician, under general supervision, is the team member in the Payroll Division that will greet all customers when they arrive in the Payroll Office. This position will also answer the phone and help customers with their payroll questions. This position will file personal documents for employees working at the City. 90 day provision for additional vacancy: This posting may be used to fill other vacancies in other sections within the Controllers Office. Decisions on assigned section will be made at the time of hire based on business needs. 1. A detailed and COMPLETE employment application is required to help us better evaluate your qualifications, the application will be used to determine salary if you are selected for this position. A resume must be submitted, but will not substitute for a complete application. Please verify that the employment history dates on your resume exactly match the online application. 2. Top Candidates may be subject to a skills assessment. 3. The candidate selected for this position will be required to provide proof of education. 4. A resume and cover letter is required for this position. Pay Range $16.11 $19.48 Hours Monday Friday 7:45 am to 4:45 pm Job Close Date 01/10/2019 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Municipal Building, 124 W. 8th Street, Austin, Texas 78701 Preferred Qualifications Excellent customer skills Experience working in a front desk environment with answering phones and greeting walk in customers Experience maintaining files containing confidential information Experience using Banner or similar payroll system Experience answering payroll questions by phone or in person Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs front desk duties for the payroll office, including greet walk-in customers, answer phone calls, and distribute payroll mail and faxes. Enters employee information into the payroll system for withholding, payroll deductions, address changes and direct deposit. Maintains security and confidentiality by following internal control policies and procedures. Secures confidential information and maintains historical records and files. Serves as back-up to Payroll Specialists. Researches and analyzes information as requested or needed; responds to requests for information reprints. Writes and creates memos and reports as requested or needed. Responsibilities - Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of basic office and/or clerical procedures and equipment. Knowledge of business English and business correspondence sufficient to compose and prepare letters, reports, etc. Knowledge of data entry and retrieval methods. Knowledge of data base procedures, capabilities and limitations. Skill in operating a computer and using standard business software. Skill in understanding and following verbal and written instructions. Ability to establish work priorities to ensure completion of job tasks within a specified time frame. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.