Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

The Private Bank Client Service Executive will provide an exceptional level of Customer Service and accuracy in execution, in a fast paced high energy environment to HSBC’s most prestigious High Net Worth and Ultra High Net worth clients. Fostering strong relationships is key as the executive works to identify client needs and opportunities with HSBC.

Here’s what you can expect:

As our, Private Bank Client Service Executive you will always place the client first to ensure you not only meet but exceed our client’s needs and expectations. Responsibilities include handling and servicing client inquiries and products including but not limited to; banking transactions, payment instructions, wire transfers, credit card servicing, loan servicing and digital support while always mitigating risk to the organization

For this role, HSBC targets a fixed pay range between $45,100 and $110,100.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• Minimum of two years proven and progressive service and related financial services industry experience or equivalent

• Bachelor’s degree in business, related field or equivalent experience

• Strong research, communication, organizational, analytical, customer service, sales and problem-solving skills

• Sound knowledge of HSBC products, markets and traditional and non-traditional service providers as well as a deep understanding of regulations affecting area of responsibility

• Ability to manage multiple and changing priorities with tact, diplomacy and confidentiality

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.