Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Client Service Manager, Issuer Services

Learn more about HSBC
HSBC

HSBC

Client Service Manager, Issuer Services

New York, NY
Full Time
Paid
  • Responsibilities

    Job description

    At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

    About Us

    HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

    The Investor Services - Transaction Management group is dedicated to the review and negotiation of documents related to loan agency and project & export finance transactions.

    On a typical day your activities could include the following:

    • Handle and resolve client queries, develop strategies for improving customer service, maintain business relationships with existing and new clients.

    • Provide outstanding customer service to internal and external clients.

    • Create and maintain a client communication platform

    • Promote cross-departmental communication

    • Review and negotiate amendments and waivers

    • Knowledge of primary and secondary loan trading

    For this role, HSBC targets a fixed pay range between $91,500 and $137,300.

    The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

    At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

    Requirements

    Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

    • Possess expert knowledge of Loan products

    • Ability to review and understand Credit Agreements and related documentation

    • Ability to understand funds flow.

    • Experience in all aspects of Syndicated loan closing and lender process.

    As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Industry
    Financial Services
  • About Us

    HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.