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Client Servicing New Grad - Chicago

Learn more about Northern Trust
Northern Trust

Northern Trust

Client Servicing New Grad - Chicago

Chicago, IL
Full Time
Paid
  • Responsibilities

    WHO WE ARE

    ABOUT NORTHERN TRUST:

    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

    Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

    WHAT YOU’LL DO

    Northern Trust Client Services roles primarily work with our Corporate & Institutional Services group within Asset Services which range from opportunities in Investment Operations Outsourcing, Transfer Agency, the Investment Management Liaison Group, and Custody. Other Client Services roles at Northern Trust are within our Hedge Fund Services department. These roles are middle and back office operations positions that serve our clients utilizing a variety of resources and applications, providing world-class service to those we partner with. See detailed department descriptions below.

    • Acts as the primary contact for investment management firms on domestic and/or international trade communication and settlement issues relating to client accounts held at the Bank.

    • Coordinates daily with investment managers regarding client account activities. Informs managers of any exceptions and proposed steps for resolutions.

    • Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures.

    • Researches and resolves processing inquiries and prepares correcting entries including reversals and rejects.

    • Expected to use initiative but will refer more complex problems to supervisors/experts.

    • Works effectively as a team member but also independently.

    • Knowledgeable of the core aspects of the job.

    • Working towards becoming proficient in all areas of the job.

    DEPARTMENT DESCRIPTIONS:

    ASSET SERVICING (CHICAGO, IL OR TEMPE, AZ)

    Northern Trust Asset Servicing is a leading global provider of asset servicing, fund administration, investment management, and banking solutions. Our ongoing investment in technology allows us to provide corporate and government retirement funds, nonprofit organizations, fund managers, sovereign wealth funds, insurance companies and other institutional investors around.

    ASSET SERVICING - INVESTMENT OUTSOURCING OPERATIONS (CHICAGO)

    The Investment Outsourcing Operations (IOO) solution provides middle office operations efficiently so that asset management clients can concentrate on their core business. We offer a degree of customization, complexity, and associated intellectual property considerations when addressing middle office operations concerns.

    ASSET SERVICING - TRANSFER AGENCY (CHICAGO)

    Sitting within our Asset Servicing team and aligned with Fund Accounting, Fund Administration, and (where applicable) Custody operations team, the Transfer Agency (TA) group is responsible for maintaining the investor registers of our customers, opening new accounts, and processing investor transactions and account maintenance. We pride ourselves in being able to support multiple fund types across multiple jurisdictions, with processing performed via fully integrated image and workflow systems.

    ASSET SERVICING - CUSTODY/INVESTMENT MANAGEMENT LIAISON GROUP (IMLG) (CHICAGO)

    The Investment Management Liaison Group (IMLG) provides support to Investment Managers and clients globally directing focus on three main areas: Investment Manager Client Servicing, Relationship Management, and Technical Support. On the Client Servicing side, we are focused on the daily client servicing needs of our third party and internally managed Investment Managers. With Relationship Management, we are accountable for the overall relationship with an Investment Manager, ensuring that Northern Trust provides high quality manager servicing by identifying and responding to industry trends and exploring opportunities for further development. With Technical Support, we provide client servicing to Investment Managers for their electronic communication needs with Northern Trust.

    HEDGE FUND SERVICES - INVESTOR SERVICES (CHICAGO)

    Our Investor Services team works as an extension of your Investor Relations team, so focus can be placed on business development. We understand the importance of your investor relationships, and our team provides specialized focus to alternatives clients. We have the expertise to understand the differences between various fund structures, and provide high quality service through our core functions of: Subscriptions/Redemptions, Capital Calls/Distributions, Trade Confirmations, Regulatory Reporting, Investor Reporting, Audit Confirmations.

    HEDGE FUND SERVICES - MIDDLE OFFICE (CHICAGO)

    Middle office services include a multitude of services including but not limited to real-time trade management tools, security management, corporate actions event processing, end-to-end trade management support for over-the-counter (OTC) products, bank debt processing, and reconciliation.

    FRONT OFFICE SOLUTIONS (CHICAGO)

    Front Office Solutions is a new strategic business for Northern Trust that provides a holistic digital+ service offering for sophisticated institutional investors across the globe. We provide a holistic, full-service, multi-asset solution that aims to empower in-house investment teams by providing a more comprehensive set of operational services and analytics including portfolio management, investment decision support, operational risk management, CRM/document management and workflow tools.

    WHO YOU ARE

    • You are pursuing a bachelor’s degree at an accredited college/university with an expected graduation date between December 2022 through Summer 2023

    • You have a minimum GPA of 2.7

    • You have an interest in financial markets and are curious to learn and adopt new reporting and accounting systems

    • You are most engaged when you get to work on various things in more of a fast-paced environment that challenges you to multi-task, and manage multiple deadlines.

    • You like figuring new things out and are curious to explore and adopt new reporting and accounting systems

    • You have a strong understanding in Microsoft Office

    • You have proven analytical, quantitative, and problem-solving skills through course work, projects, and or previous internship experience

    • You have demonstrated leadership and teamwork through projects and extracurricular involvement

    WHY US

    WORKING WITH US:

    As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

    We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

    REASONABLE ACCOMMODATION

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com

    We hope you’re excited about the role and the opportunity to work with us.

    We value an inclusive workplace and understand flexibility means different things to different people.

    Federal law requires that employees be legally authorized to work in the United States. Applicants for employment must have work authorization that does not now or in the future require sponsorship for employment authorization.

    Additional Information

    • Campus : New Grad

    • Campus Cycle: 2022-23

  • Industry
    Financial Services
  • About Us

    We have guided the world’s most successful individuals, families and institutions since 1889. Since our roots as a trust bank, we’ve grown to a global presence with more than 22,000 employees in more than 20 countries across five core business units.