Job Description

Hi, his side SHIVAM BISHORE from COGENT INFOTECH CORPORATION, Please find below the job description and apply it with your updated resume.

TECHNICAL SUPPORT ANALYST BATON ROUGE, LA 70802 3 YEARS CONTRACT STATE CLIENT

DESCRIPTION:

· The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of the client's IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third-party software, and custom applications.

· OTS leads the client's technology procurement process in order to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies

RESPONSIBILITIES:

· Responsible for on-site field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.

· Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.

· Responsible remote software and device support and problem resolution which includes advanced troubleshooting, installation and configuration.

· Expertise and/or relevant experience in the following areas are desirable but not mandatory:

· Technical Support experience working with reimaging and/or deploying new end-user devices. THANKS & REGARDS, SHIVAM BISHORE TALENT ACQUISITION SPECIALIST P: (412) 212-1136 | C: (571) 320-1265 SHIVAM.BISHORE@COGENTINFO.COM COGENT INFOTECH CORPORATION LINKEDIN: LINKEDIN.COM/IN/SHIVAM-BISHORE-925381134/

Company Description

Cogent Infotech Corporation celebrates over 14 years of innovation and welcomes motivated people to support our constantly growing operations and maintain best in class solutions in a work hard/play hard environment. Be a part of a team that values your ideas and gives you the tools and resources to implement your best innovations and concepts! Cogent is a place that values diversity & offers a generous benefits package including paid-time off, health and dental benefits, 401(k), sick leave, life insurance, plus other perks throughout the year to support our work hard/play hard environment. Cogent Infotech Corporation, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or another legally protected status. For more information about Cogent, visit www.cogentinfo.com