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They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

JOB DESCRIPTION:

SUMMARY/OBJECTIVE

The Commercial Loan Closer III team member will work to resolve and act upon all loan closing issues. The individual is primarily responsible for working with the front office to understand and interpret key deal terms for all loan types that SVB offers. The LC III will be responsible for processing the commercial loan closing packages while ensuring adherence to internal policy and regulatory/internal compliance guidelines. LC III will review loan approvals and gather due diligence items necessary to document a commercial loan. Additionally, LC III will work closely with internal and external customers to document, coordinate and fund a commercial loan transaction. Position requires the interpretation of complex legal agreements. Additionally, they are responsible to proactively coordinate and engage with operations team to ensure a seamless loan onboarding process. The LC III will develop relationships with internal colleagues and collaborates with lenders and operations to ensure consistent delivery on the client experience.

DECISIONS/JUDGEMENT/DISCRETION

INDEPENDENTLY EXECUTE CLOSING PROCESS: Be autonomous within the closing process while escalating issues as necessary to successfully complete closing, funding, and boarding within specified timeframe.

• Assist Lenders in procuring documentation and information essential to loan application processing and ongoing portfolio management.

• Review approval for accuracy, and coordinate revisions as necessary.

• Assist lenders with providing superior customer service to existing customers by resolving issues and providing accurate and timely information.

• Engage with external counsel to prepare documents for closing.

• Collect due diligence needed to close loans in accordance with approval.

• Act as liaison with attorneys and lenders and coordinate closing dates.

• Monitor pipeline reports to ensure timely closings.

• Carefully review loan documents for closing to ensure accuracy, close loans when necessary.

• Clear any documentation and insurance exceptions.

• Communicate with Lenders any issues that arise prior to closing.

• Review and clear all conditions listed on Credit Approval Request (CAR).

• Verify that the loan submitted for closing have been properly approved and gather all necessary information needed to close.

• Review credit approvals for accuracy and is consistent with the loan boarding sheet and that policies, guidelines and procedures are followed.

• Communicate with Attorneys/Paralegal and Account Officers as needed for documentation on clearing conditions.

• Work on any additional required documentation to close and fund loans in a timely manner.

• Assist with escalation of complex issues and help drive to positive outcome.

• Assist lower level LC's and key business partners with coaching and solutions through more complex problems.

PROCESS/SYSTEM SME AND PARTNERSHIP: Serve as process / systems SME during deal team and client conversations to address operations considerations during deal negotiations.

• Predict potential roadblocks and issues the deal terms and details evolve. Partner with teams to communicate potential challenges, and offer up suggested mitigation strategies

• Respond to questions, requests or concerns with respect to deal structure or documentation issues

• Anticipate funding requirements based on loan type, and partner with deal team and operations to ensure SVB meets funding obligations

• Represent Deal Team as key point of contact for Operations and Outside Counsel

• Inform Operations of delivery expectations for missing information, along with providing estimated closing dates

OPERATIONAL EFFICIENCY: Accountable for identifying opportunities and driving change to increase efficiency, operational effectiveness; and/or overall loan boarding experience, including, but not limited to:

• Challenges existing processes or approaches and identifies areas of inefficiency or opportunities for enhancements

• Applies problem solving skills and critical thinking to generate potential remediation or alternative strategies; presents to team and/or internal partners for input and guides discussion to derive optimal results

• Utilizes a holistic approach when problem solving or improving processes

• Helps design and implementation of solution and drives to desired outcome

• Helps create training on new processes

• Modifies as required to further improve efficiency

Works within established procedures, processes and/or regulatory guidelines and utilizes authority matrix to level of determinations with respect to production work and may occasionally use discretion in generating resolutions for issues not guided by precedent. Utilizes independent judgment in the execution of closing loans, identification and design of improvements and/or enhancements, coaching and development, and influencing decisions to service model modifications.

RECOMMENDATIONS

Actively provides opinions and recommendations for variety of loan structures such as borrowing bases, ways in which to refinance a loan and how the corresponding action will be captured within the lending platform, and how to book a loan onto the system with the appropriate product codes, loan type, and other qualifiers.

KNOWLEDGE

• Advanced comprehension of commercial lending closing processes, including participations, syndications and sole bank deals;

• Strong understanding of credit approvals, loan structures, and lending terminology;

• Advanced experience in interpreting commercial loan documentation and awareness of when and why specific documents are required;

• Strong knowledge of due diligence requirements for varying collateral types;

• Advanced ability to correlate loan approval to loan documents to ensure harmonization;

• High ability to effectively prioritize transactions and manage time based on customer / lender / business needs;

• Excellent verbal and written communication skills allowing effective interaction with deal team, outside counsel, title company, vendors and client;

• Strong working knowledge with commercial lending loan accounting systems;

• Advanced knowledge of bank and/or loan products;

• Recognizes key operational risks facing clients and the company;

• Highly competent in managing processes relating to loan operations and lender relationships;

• Proficient on Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams);

• “Internet savvy” with a knowledge of various browsers a plus

• Ability to handle escalations of more complex projects and lead to positive outcome.

• LC III's will assist lower level LC's and key business partners with coaching and solutions through more complex problems.

SKILLS

LC III role will need strong communication and time management skills to ensure the loan is on track for closing and all parties involved are on the same page, which is exhibited by:

• Able to multi-task in a fast-pace environment and prioritize effectively

• Adept at understanding and interpreting lender inquiries

• Strong written and verbal communication skills

• Exhibits a strong desire to learn and develop a full understanding of products, processes, process enhancements, and committed to professional improvement

• Exhibits problem solving skill set for common issues with ability to facilitate solution by identifying issue, determining resolution or escalating when appropriate

• Effectively acts as client advocate and accountable for “closing the loop”

• Ability to work independently, collaborating with team members

• Skilled at developing relationships within team and other internal partners

COMPETENCIES

• Customer/Client Focus

• Time Management

• Problem Solving

• Initiative

• Organizational Skills

• Flexibility

• Critical Thinking

• Accountability

• Customer/Client Focus

• Interpersonal Skills

• Fostering Teamwork

• Mentoring/Coaching

EDUCATION AND EXPERIENCE

• 5-7 years commercial banking experience

• 3-5 years closing / processing or commercial finance, banking, and/or paralegal experience;

• High school diploma is required; Bachelor’s degree is preferred.

CERTIFICATIONS

None

TRAVEL

None

BASE PAY:

$79,383.00 - $93,145.00

Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here

© 2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

EQUAL EMPLOYMENT OPPORTUNITY

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Together, First Citizens and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with over 125 years of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.