Overview

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

Responsibilities

In this role, you will:

• Be part of a dynamic team with interesting projects. Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.

• Attend professional development sessions, informational sessions, networking and community service events.

• Have a dedicated manager and program manager to help you navigate the bank and the internship program.

• Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.

• Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Additional Details:

• Support the Credit Resolution Group business units

• Perform advanced data analysis to identify factors that affect business profitability, growth, and efficiency

• assess current practices, collects information and industry trends, and creates specifications to support business operations

• Determine improvements or solutions to address identified issues

• Prepare technical reports by examining and summarizing data

• Source, compile, and interpret data, as well as analyze data for accuracy, efficiencies, and effectively communicates analysis output

• Provide daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices

• Assist in implementing recommended modifications and enhancements

• Determine overall business needs through analysis and reporting

• Suggest strategies to achieve company and department goals

• Assist in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group

• Produce reports based on data analysis, industry trends, and process capabilities, as well as convey patterns, problems, and areas of improvement

Qualifications

Required qualifications:

• High School Diploma or GED and 1 year of experience

• Currently enrolled at an accredited collegiate institution (during the time of the summer program)

• Ability to work 40 hours per week during the duration of the program

• Tableau or Power BI experience

Preferred qualifications:

• 3.0 minimum GPA

• Strong desire to learn and grow

• Possess a positive attitude, naturally curious and enjoys collaborating with others

• Strong verbal and written communication skills

• Critical thinking skills

• Ability to multitask

• Ability to adapt and adjust priorities based on business needs

• Ability to take direction and absorb information quickly

• Analytical data, business & software skills

• Interpersonal communication skills

• Working knowledge of Business Intelligence Software (Tableau, Cognos) as well as SQL

Together, First Citizens and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with over 125 years of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.