At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Buffalo, New York office.

As a Customer Due Diligence (CDD) Analyst in Wholesale and Global Banking (GB), you’ll be a critical member of the team supporting our clients, working to lead and maintain Commercial Banking (CMB) customers’ Know Your Customer (KYC) profiles in compliance with HNAH Anti-Money Laundering (AML)/Bank Secrecy Act (BSA) policy and Line of Business (LOB) procedures. You will be joining the established team supporting and completing initial customer due diligence, collecting and reviewing business documentation and communicating with the front office to facilitate in collection of required customer information.

About Us

Our purpose - Opening up a world of opportunity - explains why we exist. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that cultivate progress and growth, helping to build a better world - for our customers, our people, our investors, our communities and the planet we all share.

Here’s what you can expect on a typical day:

Leadership & Teamwork:

• Provide support and expertise to the CDD unit on documentation and CMB LOB procedures. Participate in special CDD Services review, projects and training efforts, as the need arises. Maintain awareness of AML/BSA policy updates, procedural changes and updates in compliance guidance to ensure appropriate maintenance of customer documentation in accordance with policy. May be delegated as Officer in Charge (OIC) in manager’s absence or assigned management tasks for development

Operational Effectiveness & Control:

• Protect HSBC and customer interests by assisting with monitoring activities within the team to ensure compliance with applicable internal policies and procedures and external regulation. Raise significant issues to higher management. To implement the Group compliance policy locally by containing compliance risk in liaison with the Head of Group Compliance, Global Business Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, encouraging a compliance culture and optimizing relationships with regulators. Complete other responsibilities, as assigned.

Major Challenges:

• While this is a business role, any position with a financial services compliance focus entails a high degree of regulatory and reputational risk, particularly with risks arising out of non-compliance with extensive and complex regulations specific to the business. Failure to align with these regulations would have significant negative effects on relations with regulators and the reputation of the company with the public, as well as potentially resulting in regulatory impediments to mergers and acquisitions and significant regulatory sanctions, including material regulator imposed fines.

Requirements:

• Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Please apply if you have:

• Proven interpersonal, organizational, communications, analytical and project management skills

• Knowledge of HSBC products, services, operations and systems as well as legal and regulatory matters, particularly with respect to AML.

• Proficiency with personal computers and pertinent software packages.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.